We are seeking qualified Help Desk Technicians to work for the world's top corporations and high visibility brands . Contact us to find out why CompuCom IT Workforce Solutions is the employer of choice for contractors!
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems.
Responds to telephone calls, email and personnel requests for technical support.
Documents, tracks and monitors the problem to ensure a timely resolution.
Relies on instructions and pre-established guidelines to perform the functions of the job.
May involve use of problem management databases and help desk system.
Works under immediate supervision.
Entry level - 3 years of experience in the field or in a related area
Knowledge of commonly-used Tech Support concepts, practices, and procedures
May require an associate's degree
**CompuCom supports Employment Equity and Diversity**
CompuCom - 16 months ago
Compucom Systems, Inc., together with its subsidiaries, helps companies plan, implement and manage multi-vendor, industry-standard computing...