Help Desk Support Technician
Compucom - Houston, TX

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We are seeking qualified Help Desk Technicians to work for the world's top corporations and high visibility brands . Contact us to find out why CompuCom IT Workforce Solutions is the employer of choice for contractors!

OVERVIEW

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems.

Responds to telephone calls, email and personnel requests for technical support.

Documents, tracks and monitors the problem to ensure a timely resolution.

Relies on instructions and pre-established guidelines to perform the functions of the job.

May involve use of problem management databases and help desk system.

Works under immediate supervision.

QUALIFICATIONS

Entry level - 3 years of experience in the field or in a related area

Knowledge of commonly-used Tech Support concepts, practices, and procedures

May require an associate's degree

**CompuCom supports Employment Equity and Diversity**

IND0

CompuCom - 16 months ago - save job - block
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About this company
210 reviews
Compucom Systems, Inc., together with its subsidiaries, helps companies plan, implement and manage multi-vendor, industry-standard computing...