A client of ours, a top-tier firm, is looking for a Help Desk Support Specialist to be based in Tinton, NJ.
The responsibilities of the Help Desk Support Specialist will include:
Providing service and preventive maintenance activities on element exchange/baseline products
Diagnosing and repairing products by replacing worn or broken parts and making technical adjustments
Taking active role in suggesting peripheral equipment
Detecting and correcting equipment errors
Assisting in coordination of changes, upgrades, and new products to ensure systems will operate correctly in current and future environment
Providing accurate and complete answers to general use and administrative environment questions in a timely manner
Implementing shared software, such as operating systems, configuration management tools, application and development tools, testing tools, compilers, and code editors
Communicating accurate and useful status updates
Bachelor's degree in Computer Science, Computer Engineering, or related discipline
- The skills listed below are a MUST HAVE. Please submit your resume to this position only if you possess the skills required. Be sure to properly articulate the functionality of your resume. Resumes that do not properly annotate the required skills will not be considered for this position.
Considerable experience providing technical support
Basic knowledge of electrical/mechanical principles and basic electronics
Knowledge of basic mathematics to read and understand various gauges, meters, and measurement devices
Ability to express technical terms and concepts in simple, non-technical language
Strong written and verbal communication and customer service skills
Excellent technical, analytical, and problem resolution skills
Creativity. Drive. Growth.
At Sharp Decisions, we specialize in recruiting IT and business side professionals currently working at top-tier firms.
Our clients include high-profile and Fortune 500 companies in the fields of automotive, finance, healthcare, insurance, investment, software, travel / hospitality, and government agencies of all levels.
Our 22-year reputation of success is built upon knowledge, integrity, and trust, and our recruiting team works tirelessly to match candidates with clients to insure a perfect fit. Sharp Decisions offers contract, contract-to-hire, and full-time positions. If you have the passion and knowledge to bring to an expanding, dynamic global team, Sharp Decisions has opportunities for you.
Sharp Decisions is a Certified Woman-Owned Business Enterprise and an Equal Opportunity Employer.
For more information about our company and to see our other career opportunities, visit www.sharpdecisions.com.
Sharp Decisions - 10 months ago
Sharp Decisions is looking for a challenge: from clients, from staff, from technology,from the future. The tougher the task, the more...