Help Desk Support
VOR Technology - Washington, DC

This job posting is no longer available on VOR Technology. Find similar jobs: Help Desk Support jobs - VOR Technology jobs

Job Description Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.

PRINCIPAL DUTIES/RESPONSIBILITIES:
1. Screens, refers and diagnoses internal inquiries and work requests as they relate to maintenance of personal computers and related systems.
2. Installs, configures, and upgrades computer hardware and software.
3. Provides end-user software troubleshooting and support.
4. Applies diagnostic techniques to identify problems, investigate causes, and recommend solutions.
5. Provides troubleshooting and support.
6. Assists in the administration of e-mail systems.
7. Provides phone and help-desk support for local and off-site users.
8. Analyzes customer needs to determine functional and cross-functional requirements.
9. Maintains current knowledge of relevant technologies as assigned.
10. Participates in special projects as required.

Associates Degree in a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.

- Knowledge of the principles, methods, and techniques used in computer troubleshooting and support.
- Knowledge of desktop operating systems and applications.

Qualifications Top Secret Clearance required!

Additional Information No clearance required!

VOR Technology - 14 months ago - save job - block
Recommended Jobs
Help desk support
MCKEAN DEFENSE GROUP, LLC/CABRILLO TECHNOLOGIES - Bethesda, MD
MCKEAN DEFENSE GROUP, LLC/CABRILLO TECHNOLOGIES - 1 day ago

Jr. Help Desk Tech TIER I - OGC
Advanced Systems Development - Pentagon, DC
Advanced Systems Development - 3 hours ago

Associate, Executive Technology Support (Help...
The Pew Charitable Trusts - Washington, DC
The Pew Charitable Trusts - 5 days ago