Helpdesk Support
JVT Advisors - Dayville, CT

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Job Description
Our client is looking to fill a 6+ Month Contract (possible contract to permanent) located in Dayville, CT. If you are interested, please send your resume in a Word document with the best number to reach you to

Job Description •
Provide technical phone support including researching and resolving a variety of technical problems (e.g. PC hardware and Microsoft operating systems). •
Monitor daily ticket flow to make sure all issues are properly researched, updated, resolved or escalated. •
Manage Laptop, PC, and Printer maintenance and support •
Apply troubleshooting techniques and technical knowledge to identify the severity of the problem and perform needed steps to resolve the issue. •
Document all reported problems, requests, questions and resolutions. •
Excellent communication and phone skills, excellent problem solving, analytical, and customer service skills.

Required Qualifications

Required Skills

About this company
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