7540- PED Pediatrics
Officer Full-Time Regular
If temporary, indicate duration
Hours Per Week
Advertised Summary Job Description
Under general supervision, provide technical support for software, hardware and network problems to all computer users by performing question/problem diagnosis and guiding users through step-by-step solutions. Clearly communicate technical solutions in a user-friendly, professional manner. Provide one-on-one end-user training as needed; troubleshoot any and all peripheral device problems. Conducts hardware and software assessments and keeps track of an inventory database for all electronic devices. Pass more complex end-user problems on to the Director. Coordinate timely repairs of PC equipment and schedule system upgrades. Understands the need for data security in a healthcare environment and can perform data encryption on all electronic devices according to industries best practices. Delivers, tags, sets up and assists in the configuration of end-user PC desktop, software and peripherals, as well as perform related work as required.
Minimum Qualifications for Grade Applicant MUST meet these minimum qualifications to be considered an applicant
Requires a bachelor's degree or equivalent in education and experience, plus three years of related experience.
Additional Position-Specific Minimum Qualifications Applicant MUST meet these minimum qualifications to be considered an applicant
The preferred candidate will have hands-on experience with general computing and desktop administration. The candidate will possess an understanding of the following: Windows XP/7, MAC OS X, MS Office products (Excel, Outlook, Word, Powerpoint and Access), Networking (TCP/IP, DNS, DHCP, VPN and wireless configuration), and PBX administration. Must be familiar with securing devices through various forms of encryption software (Bitlocker, TrueCrypt & Symantec's GuardianEdge). Manage domain accounts in an Active Directory environment. Must have knowledge in Disk Imaging and remote software deployment. Must be detail oriented and possess excellent verbal, written, and interpersonal communication skills.
Special Indications This position works with:
HIPAA Compliance training required
Participation in Medical Surveillance required
What type of posting? Is this a waiver request?
Requisition Open Date
Requisition Close Date
Open Until Filled
Columbia University is an Equal Opportunity/Affirmative Action employer.
Columbia University is committed to the hiring of qualified local residents.
Columbia University - 19 months ago
Founded in 1922, Columbia University's Mailman School of Public Health pursues an agenda of research, education, and service to address the...