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Helpdesk
Delta Dallas - Frisco, TX

This job posting is no longer available on sologig. Find similar jobs: Helpdesk jobs - Delta Dallas jobs

Receives telephone calls from users having problems using computer software and hardware or inquiring how to use specific software, electronic mail, and operating systems.
Talks to users to learn procedures followed and source of error
Answers questions, applying knowledge of computer software, hardware, and procedures
Asks user with problem to use telephone and participate in diagnostic procedures
Provides periodic status updates and follow-up to customers and colleagues.
Assigns requests to appropriate support department
Assists with other Technology department and team duties as assigned.
sologig - 4 months ago - save job - block
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About this company
Delta Dallas
5 reviews
We specialize in the executive placement of administrative, accounting, legal, and information systems professionals. An executive search...