Technical certifications in Microsoft technologies, CompTia certifications, or equivalent work experience
The Help Desk Analyst's role is to provide information, assistance, training and technical support to end-users regarding the use of computers, networks and related peripheral hardware and software. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. This role may also include troubleshooting and resolution of a wide range of computer hardware ...
Dice - 2 years ago
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