Helpdesk
Istonish - Denver, CO

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Company Description:
Istonish is a minority owned, privately-held, award-winning business enterprise, headquartered in Denver, Colorado, with offices located in Texas, Minnesota, and Wyoming. When you join Istonish, you become a part of the team dedicated to delivering outstanding technical and customer service to our clients.

Job Description:
Our client, a leader in design, development and manufacture of innovative aerospace systems, located in Boulder, Colorado, has a requirement for a Service Desk Specialist II to provide IT support. The anticipated duration of this contract engagement is 6 months.

Respond to customer requests for assistance with computer software.

Troubleshoot SharePoint issues

Troubleshoot networking issues – LAN and Wireless

Troubleshoot remote access – VPN, Remote Desktop,

What You'll Need:
High School diploma or equivalent plus 6 years or more related experience or 2 years of technical school and 2 years or more related experience.

Good customer service skills.

Good communication skills.

Able to fully image/setup new machines.

Intermediate to advanced knowledge of PC software and networking: classes and/or experience.

Strong understanding of Windows 2000 and XP desktop operating systems. Advanced understanding of Windows Office Professional suite.

Ability to prioritize, organize and coordinate simultaneous tasks/projects.

Ability to perform computer functions with little or no direct supervision.

In addition to typical education and experience requirements, a demonstrated capability to adequately perform the essential functions and responsibilities of the position and exhibit the skills and competencies of the grade level should be considered.

Each higher level degree, i.e. Master's Degree or Ph.D., may substitute for 2 years of experience.

Related experience may be considered in lieu of education.

US CITIZENSHIP OR PERMANENT RESIDENCY IS REQUIRED

ZipRecruiter - 12 months ago - save job - block
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About this company
4 reviews
We help you do more with less. Technology can be complicated. But, what we do for our clients is simple. Istonish helps you accomplish...