Homeless Services and Supports Coordinator
Great Lakes Behavioral Research Institute - United States

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Professional needed to work in the human services field with a team of high performance professionals to engage families who enter family homeless shelters early in their shelter experience and assure that families have opportunities to build upon their strengths and address their needs in ways that they find acceptable. The Coordinator assists the family with establishing/re-establishing connections to natural and formal resources and supports beyond the family’s stay in the shelter. Responsibilities will include:

*Asking the family what immediate needs they have and assisting the family with addressing those needs.

*If applicable, helping the family maintain connections to services, supports and/or systems in which they were participating prior to entering shelter.

*Using discussion with the family, as well as DHS tools (i.e., DataVue) to review the family’s history with DHS services and supports to inform a conversation with the family about what worked and did not work in the past, and what they think might work in the future.

*Using the FAST assessment tool to engage the family in a conversation that will identify their strengths and needs.

*If applicable, working with the family to administer the Ages and Stages screening to ensure child school readiness and follow-up as appropriate.

* Asking the family what outcomes they would like to see for themselves as they move toward permanent housing.

*When needed, advocating on the family’s behalf and when appropriate assisting the family to empower itself to advocate on its own behalf.

*Advocating on a system level to ensure timely access to services and supports for families.

*With family consent, assisting the family with finding natural supports/family members and with making connections/re-connections to those they find.

*As approved by the family, checking in with them about their progress and satisfaction and scheduling additional meetings and revising their family plan as needed.

*At a timeframe approved by the family, checking in with them about their strengths and needs, the effectiveness of services and supports they are using and their attainment of outcomes with revision of the family plan as needed.

Master’s/Bachelor’s degree from an accredited college/university in a field human services field, with 3/5 years experience working in the human services field performing direct practice. Should posses the ability to assist families to identify strengths and needs and to prioritize goals, along with the ability to work with providers to encourage family-focused, strengths-based practices. The ability to work in a changing environment that may include some ambiguity, as well as the ability to communicate effectively, both orally and in writing is important.