Hospitality & Workplace Services Representative
Ernst & Young - San Francisco, CA

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SAN002EU

US-CA-San Francisco

Job Summary

As Hospitality & Workplace Services (H&WS) Representative, you'll be an integral part of the H&WS Team, and a pivotal force in managing its activities. You'll carry out various duties within office services, including setting up and supporting hospitality and meeting services. In addition, you'll prepare supplies for hoteling clients, and maintain office equipment maintenance by completing documented set-up, maintenance and repair routines.

Responsibilities

Manage various H&WS functions at Ernst & Young sites, providing consistent, quality, and cost-effective services. Apply leading knowledge to protect the firm's assets and image, by maintaining a safe, functional and productive work environment

Perform specialized tasks as required (e.g., helping H&WS, box moves, external messenger services, record keeping, binding, faxing, photocopying, ordering business cards, books and periodicals)

Receive and track H&WS work order requests. Dispatch work orders to maintenance staff

Gain an understanding of daily work routines and procedures such as mail, filing, supplies, etc

Understand and operate local office equipment, including audio and visual equipment and inventory

Set-up and prepare hoteling workspaces and meeting spaces (audio and visual equipment for meetings, food and beverages, etc.)

Coordinate video teleconferences by reserving the equipment and space needed, and confirming peripheral equipment is compatible with all sites, and is operational prior to meeting start time

Help with other facilities and hospitality functions as necessary

Operate within established procedures and standards

Recommend ways to improve processes and better manage expenses

May coordinate activities of office, hospitality, meeting and hoteling staff

Knowledge and skills requirements

Strong communication and customer service skills

Ability to manage multiple tasks in a fast-paced environment

In-depth knowledge of systems, tools and procedures related to office maintenance, hospitality, meeting and hoteling services

Ability to learn and use Ernst & Young Reserve and Ernst & Young Workplace system tools

Knowledge of Microsoft Office

Experience

A minimum of 1-3 years related experience

Education

High School diploma, or equivalent experience

Ernst & Young - 2 years ago - save job
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