House Attendant
HYATT house Charlotte - Charlotte, NC

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Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards.

Potential Career Path

Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager

Essential Job Functions
  • Greet and acknowledge guests in a courteous and friendly manner.
  • Inspect assigned areas and perform cleaning tasks accordingly.
  • Collect trash from the service landings and dispose of in outside trash dumpsters.
  • Vacuum and dust guest corridors.
  • Pick up bed and other linen from hotel floors and transport to laundry collection site.
  • Deliver clean linen to assigned sections.
  • Report maintenance issues.
  • Maintain cleanliness and organization of guest areas.
  • Respond to guest inquiries and assistance.
  • Work as a room attendant when staffing shortages occur or during peak periods.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.
Position Requirements
  • High School diploma preferred.
  • Previous housekeeping experience required or equivalent training preferred.
Work Environment and Context
  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, pulling,lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.
  • Usage of cleaning chemicals.

Hersha Hospitality Management (HHM) is an industry-leading and growing hotel management, investment, and development firm that provides turn-key management solutions to hotels across the United States. HHM manages world class brands in the select service and full service markets as well as a collection of independent, boutique hotels in key markets.

Hersha Hospitality Management - 20 months ago - save job