Purpose: The purpose of this job is to perform the duties of Room Attendant in accordance with company standards for satisfactory performance.
Essential Functions: Cleans/maintains the cleanliness of guest rooms. The essential duties and responsibilities for this position include the following (other duties may be assigned):
Sorts, counts, folds, marks, or carries linens
Makes beds and changes linens in guest rooms
Cleans bathroom and replaces terry
Replenishes supplies such as drinking glasses and writing supplies
Sweeps, scrubs, and polishes floor
Dusts furniture, vacuums carpets
Spot cleans walls and woodwork
Washes windows, door panels, and sills
Empties wastebaskets, and empties and cleans ashtrays
Transports trash and waste to disposal area
Replenishes bathroom supplies
Cleans a standard of 16 rooms per day
Reports maintenance deficiencies
Prepares caddies with daily supplies
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience: H igh School Diploma preferred. Six months - one year housekeeping experience required. Customer service experience preferred.
Language Skills: Must be able to communicate with guests, customers, supervisor and fellow employees.
Mathematical Skills: Basic skills required.
Reasoning Ability : Must be able to make appropriate judgements regarding the process of cleaning guest rooms.
Certificates, Licenses, Registrations: N/A
Physical Demands: Must be able to push/pull up to 150 lbs. and/or lift 75lbs. Job requires repetitive kneeling, crouching, bending, and stooping. Must be able to effectively clean guest rooms. Must be able to stand and walk through the duration of a regular 8 or more hours shift.
Hours: Due to the seasonal nature of the hospitality industry, and the fact that the hotel provides guest services 24 hours a day, 7 days a week, any employee may be required to work rotating shifts, night shifts, and/or overtime. Also, depending on the season, hours may be reduced at any time. Must be able to work the evening shift (3:00 p.m. to 11:00 p.m.).
EEO/AA & Drug Free Workplace
Hilton Miami Downtown - 2 years ago
If you need a bed for the night, Hilton Worldwide (formerly Hilton Hotels) has a few hundred thousand of them. The company is one of the...