Housekeeping Supervisor

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Ability to satisfactorily communicate in English. Ability to provide legible communication. Ability to input and access information into the hotel system. Familiarity with yield management and cost controls.

Ability to perform job functions to standards under pressure of any arrivals/departures within any given period of time. Ability to enforce hotel's standards, policies and procedures with the Front Office staff. Ability to work without direct supervision. Ability to create and maintain a positive work environment to ensure an excellent work relationship with other departments and to ensure the guest expectations.

Ability to be a clear thinker, analyze and resolve problems pertaining to hotel standards. Ability to prioritize and organize work assignments and delegate work. Ability to maintain excellent guest relations. Ability to direct performance of staff and follow up with corrections where needed.

Ability to train and motivate staff on a daily basis to maintain a cohesive team. Ability to focus attention on details by doing daily rounds of the guest rooms and public areas. Ability to remain professional and courteous with demanding or difficult guests or situations, in order, to turn them to the positive. Ability to ensure security and confidentiality of guest and hotel information.

Ability to ensure that all special guest needs and expectations are met and exceeded. Ability to prepare schedules, in order, to ensure budget expectations. Ability to maintain excellent grooming and dress codes for all staff workers. Ability to be aware of all safety and emergency procedures of the hotel.

Holiday Inn Express and Suite Los Angeles Downtown West is looking for house keeping professional whom are eager to work professionally in all aspect and being able to be leader at all time. This will be once a lifetime opportunity for you to enter into soon will be one of the top IHG franchisee leader in the future since we at Holiday Inn Express and Suite Los Angeles Downtown West choose to only work with a group of elite whom want to be the top of the leader some day in the future versus choosing team members that comes and goes. I do hope that you are the one that I can count on and accomplish many awards and keep on growing together. - 2 years ago - save job