The Sofitel Houseman is responsible for the cleanliness of different areas of the hotel (outdoor as well as indoor) ensuring proper appearance that reflects luxury.
Operate vacuum cleaners to clean floors and work areas
Clean, dust, and polish furniture and fittings
Sweep, mop, scrub, and polish floors, shampoo carpets and rugs
Clean walls and windows
Operate shampoo machines
Deliver clean linen to supply closets
Removal of all dirty linen from closets and bring to the laundry room for washing
Removal of trash from closets and service areas, several times a day and bring to main trash compactor
Assure that all service areas area free of outstanding materials; refrigerators, vacuum cleaners, coffee machines, cribs, etc.
Respond to all guest requests in 15 minutes or less
Lift and/or move any furniture that needs to be cleaned or re-arranged in guest rooms, public areas or restaurants
Pick up any debris or items left in the guest hallways
Bring in deliveries from loading dock area; bathroom amenities, bottled water, etc.
Clean and disinfect front of the house (lobby, main entrance…) as well as the back of the house (loading dock, public areas)
Remove stains/marks on service area walls and/or guest hallways
Knowledge Skill & Experience:
Able to walk and stand continuously for a minimum of 8.5 hours
Able to bend, twist, reach and grasp repetitively for a minimum of 8.5 hours
Ability to operate different machines and use cleaning chemicals
Must be able to work independently on a variety of tasks with a medium level of complexity
Able to speak intermediate level English to communicate comfortably with guests. Spanish is a plus
Neat personal appearance and excellent hygiene
Able to push, carry, lift and pull objects and weights of up to 75 lbs.
- The above list is not all inclusive. Other assignments may be assignment by Manager as deemed necessary to provide excellent service.
Accor - 2 years ago
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