Housing Specialist I
City of Vallejo, CA - Vallejo, CA

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Provides information to participants regarding the Housing Authority’s provision of housing assistance; performs eligibility determinations, inspections of properties under contract and properties for lease , landlord outreach, new leases, reexaminations and terminations; monitors and determines current, local housing unit leasing rates and negotiates lease agreements ; and prepares confidential and technical documents pertaining to leases and contracts.

DISTINGUISHING CHARACTERISTICS

Housing Specialist I - This is the entry level class in the Housing Specialist series. This class is distinguished from the Housing Specialist II by the performance of the more routine and less difficult and complex tasks and duties assigned to positions within the Housing Specialist series. This class is a training class; employees may have only limited related work experience.

It is a flexibly staffed class which requires that the entry level Housing Specialist I be promoted to the full journey level upon the completion of the probationary period.

Housing Specialist II - This is the full journey level class in the Housing Specialist series. Positions in this class are flexibly staffed and are normally filled by advancement from the Housing Specialist I level or, when filled from the outside, by having prior experience.

Employees within this class are distinguished from the Housing Specialist I by the performance of the full range of duties as described. Assignments are performed within a framework of established procedures and employees are expected to perform the full range of duties with only occasional instruction or assistance only as new or unusual situations arise.

SUPERVISION RECEIVED AND EXERCISED

Receives immediate supervision from supervisory or management staff and may receive lead direction from a Housing Specialist II.

Examples of Duties:

Important responsibilities and duties may include, but are not limited to:

Determine eligibility and continued eligibility of program participants; interview housing applicants; investigate and verify applicant and participant information; contact applicants and participants to clarify informational discrepancies; manage the applicant waiting lists.

Inspect lease properties to determine compliance with the requirements of Section 8 rental assistance programs regarding housing quality and general conditions of safety and sanitation; advise property owners and tenants of maintenance needs; document repair requirements; conduct damage and move out inspections; counsel tenants, property owners and/or managers to avoid disputes; conduct follow up inspections of completed work and repairs.

Perform regularly scheduled reexaminations of participants’ financial situations to ensure continued eligibility; make appropriate rent adjustments.

Counsel participants regarding portability, procedures for terminating the current lease, and other necessary requirements; research Section 8 availability in various areas; perform procedures for participants moving into the area from another Housing Authority jurisdiction.

Interview and confer with realtors, property managers or owners, and others to negotiate total monthly rents; prepare and process Housing Assistance Payments Contracts, contract terminations, and amendments.

Conduct individual and group briefing sessions and answer participants’ questions.

Prepare correspondence to various agencies, landlords, and businesses to verify applicant data.

Perform technical clerical functions pertaining to occupancy eligibility; prepare briefing packets; prepare and compile narrative and statistical reports; investigate searches and locate sources of information; maintain landlord information data bases.

Interact with other Housing Authorities, government and social service agencies in the course of conducting Housing Authority business; initiate and receive a variety of telephone and personal contacts from the public concerning the technical and responsible functions of the occupancy eligibility unit.

Operate and maintain special Housing and Urban Development (HUD) computer programs using word processing, spreadsheet and on-line computer programs.

Perform related duties and responsibilities as required.

Minimum Qualifications:

Knowledge of:

Modern office practices, methods and procedures

Modern English usage, spelling, grammar, and punctuation

Standard office machines and equipment, including computer terminals, business software, and applicable electronic equipment , such as field entry devices and cellular phone

Record keeping principles and practice

Basic mathematical computations

Techniques for working with a variety of individuals from diverse cultural and socio-economic backgrounds

Ability to:

Learn and apply methods, trends, and techniques pertaining to the operation of a public housing system and housing inspections

Learn and apply the operational procedures, policies, regulations, and legal mandates pertaining to public housing programs and enforced by the City and the Housing Authority

Learn to read and interpret complex building plans, specifications and building codes

Learn to accurately interpret legal mandates, policies, rules and regulations, and apply them to a variety of occupancy eligibility procedures

Learn to create and maintain a variety of filing systems such as alphabetical, numerical, subject matter, etc. and prepare indices and cross reference files
Learn to interpret narrative information from tables, forms and computerized documents

Learn to interview and counsel people from diverse cultural and socio-economic backgrounds

Learn to multi-task, set priorities, and meet deadlines under stressful conditions

Learn to negotiate Housing Assistance Payments Contracts, contract terminations, and contract amendments

Perform complex and specialized technical and clerical work utilizing independent judgment, and requiring speed and accuracy

Prepare clear, concise and comprehensive reports

Type and word process documents at a speed necessary for successful job performance

Understand and carry out oral and written directions

Communicate clearly and concisely, both orally and in writing with hostile or emotionally upset clients

Establish and maintain effective working relationships with those contacted in the course of work and maintain a positive public image

Experience:

A typical way to obtain the knowledge and abilities would be:

Two years of experience in a social or community service agency involving public contact which required the explanation and application of rules, regulations and standards

Housing and/or social service program experience that required interaction with individuals from diverse ethnic and socio-economic backgrounds is desirable

Note: One year of clerical experience in a housing program may be substituted for one of the two years of social services experience

Training:

Equivalent to the completion of the twelfth grade with specialized training in business practices, manual and automated record management, storage and retrieval systems. Additional college course work in social services, psychology or a field related to the intent of the class is desirable

Licenses and Certificates

Possession of, or ability to obtain, a valid driver's license by appointment to the class

Application and Selection Process:

This position is governed by the City of Vallejo Civil Service Rules and Regulations and the labor agreement between the City and IBEW.

Applications may be obtained from the City’s official website at www. ci.vallejo.ca.us , under "Available Jobs" or from the City of Vallejo Department of Human Resources, 1st Floor, City Hall, 555 Santa Clara Street, Vallejo, Monday - Friday, 8:30 a.m. - 5:15 p.m. (Closed weekends and holidays).

To be considered for this position, a completed City of Vallejo application form and supplemental questions must be received February 22, 2013 by 5:15 p.m.

Resumes will not be accepted in lieu of a completed application and supplemental questionnaire.

NO POSTMARKS OR FAXES WILL BE ACCEPTED.

Incomplete applications will not be considered.

THE EXAMINATION:

Application materials will be screened against the criteria in the job announcement. The City of Vallejo reserves the right to limit examination to candidates whose applications demonstrate that they are the most qualified in meeting the requirements of the position.

The examination may include, but not be limited to: scored questions; appraisal of training, experience, work history, and any other relative qualifications; written exam; and/or an oral board. Candidates will be notified of the exact date, time, and location of further exam/selection steps.

The provisions in this job announcement do not constitute a contract, expressed or implied, and any provisions contained in this job announcement may be modified or revoked without notice.

Prior to hire, the selected candidate must pass pre-placement medical exam, including drug screening; have reference and criminal history background and credit checks (where applicable); take a loyalty oath; and provide proof of legal right to work in the United States.

VETERAN'S PREFERENCE: Veteran’s Preference Points will be applied in accordance with Civil Service Rule 24. A copy of the DD214 form must be filed at the time of application.

City of Vallejo, CA - 17 months ago - save job - block
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