Bright House Networks is an award-winning company made up of friendly, energetic employees who go above and beyond to provide exceptional customer service. Our strength is in our employees. Customer loyalty is our top priority, and our employees are committed to building unique relationships in a fast-paced team environment. Bright House Networks encourages a positive, supportive and open culture which rewards employee accountability and grants empowerment for all members of our team. Our commitment to diversity guarantees we employ the best.
Provide support to all assigned functions to meet the organization’s business needs. This position is primarily responsible for performing general clerical, administrative and coordination duties to support all areas of Human Resources operations. Some examples include, but are not limited to: recruiting/staffing, recognition/rewards, file maintenance, Safety and Accident Reporting, answering benefit questions, and assisting with regulatory compliance.
Duties and Responsibilities
Respond to customer requests for information and support in a prompt and courteous manner
Process and administer requests/claims related to Human Resources operations within specified/required timelines.
Interface effectively with employees to address questions and concerns related to their employment.
Assist the recruiter with internal & external exempt/nonexempt recruitment & placement activities, and represent the company at job fairs when required.
Conduct new hire orientations, exit interviews, and process paperwork for hiring/promotions/terminations.
Process and administer activities related to workers compensation and other workplace accidents.
Coordinate employee recognition and safety initiatives as appropriate.
Maintain employee files and ensure records are in compliance with company policies, practices, and applicable laws.
Answer inquiries regarding verification of employment.
Collaborate and coordinate with other HR staff to support company-wide HR services and initiatives.
Compose and type correspondence, create spreadsheets and graphics using Word, Excel, Power Point.
Prepare and/or distribute reports upon request, using ADP or other software.
Provide overall support for special projects as requested.
Travel to our other local offices will be required on an as needed basis
All other duties assigned
HS Diploma Required
A minimum of 2 years experience in a field relating to Human Resources Operations
Excellent communication skills (written and verbal) and the ability to maintain/manage confidential information
Strong interpersonal skills and the ability to interact at all levels of the organization with diplomacy and professionalism
Ability to make sound judgments on job-related matters, demonstrate initiative
Ability to work independently with minimal supervision as well as participate successfully in a team environment
Manage multiple tasks and deadlines in a fast paced environment
Proficiency in Microsoft office products: Outlook, Word and Excel
Ability to view computer screen and enter data for extended periods of time. Ability to sit and stand for long periods of time. Frequent bending, stooping, and lifting up to 10 lbs. Ability to work in a fast-paced environment and maintain attention to detail.
Bright House Networks - 2 years ago
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Bright House Networks is a leading provider of entertainment and information services serving approximately one million customers in the...