HR Operations Analyst
Mercer is a global consulting leader in talent, health, retirement and investments. Mercer helps clients around the world advance the health, wealth and performance of their most vital asset - their people. Mercer's 20,000 employees are based in more than 40 countries. Mercer is a wholly owned subsidiary of Marsh & McLennan Companies (NYSE: MMC), a global team of professional services companies offering clients advice and solutions in the areas of risk, strategy and human capital.
This is a true end-to-end HR Operations role with a mandate to ensure smooth delivery of HR operations services for the ANZ market. Potential scope to service a regional client base and contribute to HR projects both on a regional and local level will make this opportunity exciting and rewarding. Candidates with a flexible and 'can do' approach to service delivery will be highly regarded. The HR Operations team are supportive and experienced, willing to provide guidance when required. This role will provide the incumbent with 'best in class' exposure to the transaction processing of all employee life cycle changes via PeopleSoft and accurate preparation of documentation for employees during their lifecycle with Mercer.
Execution of necessary HR administration requires:
Responsibility for the data accuracy and integrity of PeopleSoft data
Operational reporting, query and analysis
Peer review and audit of data for the new hire process once off shored
You will be supported, engaged, challenged and energized by the HR operational variety and breadth you will deliver including, but not limited to:
Updating ADP (payroll system) for Australia and New Zealand.
Provide reporting and data analysis pieces of work to the business on a daily, weekly, monthly and ad hoc basis
Have the ability to answer general employee queries and/or redirect employees to other sources of information
Play a pivotal role in auditing and data integrity of our HR records. This will include but not limited to data integrity flow of new hire records between Taleo and PeopleSoft and employee payroll records flowing through an interface between PeopleSoft and PayForce National (ADP).
Feedback discrepancy to our off shore team and onshore recruiters for amendments and identify process improvement plan when implementing the “new” hire process so as to ensure accuracy and integrity of PeopleSoft data.
Functional areas of responsibility and key experience required to ensure success in the role include:
Intermediate to Advanced skills in Word, Excel & Outlook
Attention to detail and very strong analytical skills
Strong team player with excellent interpersonal skills and a commitment to providing a high level of client/customer service
Ability to manage deadlines and prioritize workload
Strong level of initiative and ability to be proactive and show a degree of flexibility
Able to support multiple internal clients and leadership remotely
Ability to work independently
Able to handle people of diversified culture
Strong written and verbal communication skills
Ability to influence with impact
Reporting to the HR Operations Manager A/NZ, this is a fabulous opportunity to gain exposure and contribute to a highly functioning service oriented team. If you are seeking to continue to develop your career with an interest in HR Operations and the broader remit of Human Resources please apply today or call Allison Bell Recruitment Manager A/NZ 03 96235672 for further information. Applications close Friday 8 February 2013.
Applications will only be accepted from candidates that have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal Record and Bankruptcy check prior to commencement of employment.
Marsh & McLennan Companies and its Affiliates
are equal opportunity employers