Human Resource Analyst
Training & Employee Development
$46,009 - $73,174 + Excellent Benefits
Pinellas County Government is seeking a Human Resources Analyst that specializes in Training & Employee Development. This is advanced level professional work in developing and implementing a variety of programs with a primary focus on training and employee development. The incumbent will analyze training needs, develop and deliver soft skills training programs, and evaluate the program effectiveness. The incumbent will design and instruct administrative, professional, supervisory, and managerial training courses. The incumbent will operate Enterprise Learning Management system and will convert instructor-led learning materials into suitable blended learning, online, and short video modules. Additionally, the incumbent provides guidance and assistance in areas of performance improvement, team building, goal setting, and conflict resolution.
The department is seeking a candidate with:
At least two years of experience in the areas of conducting formal classroom training for employees and with team building programs.
The ability to communicate at an advanced level orally and in writing.
The ability to use word processing, spreadsheet, and presentation programs.
Advanced level competencies:
Presentation - Is effective in a variety of formal presentation settings, commands attention, and can manage group process during the presentation.
Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers, acts with customers in mind, and maintains effective relationships with customers.
Interpersonal - Relates well to all kinds of people, uses diplomacy and tact, and is easy to approach.
Peer Relationships - Can quickly find common ground and solve problems for the good of all.
Comfort around higher management - Can deal comfortably with senior management.
Personal Learning - Picks up on the need to change personal and interpersonal behavior quickly, seeks feedback, and is sensitive to changing personal demands and changes accordingly. Minimum Qualifications: • 7 years professional experience in human resources management or personnel administration that includes 2 years professional experience in the job's specialized field of assignment (such as, classification, recruitment, benefits, employee relations, employee development, or other specialized HR area of assignment); or
Appointing Authority May Also Require: • A Florida Driver's License or Florida Commercial Driver's License and endorsement, if any.
- Associate's degree in human resources management, personnel administration, business, public administration, or related field and 5 years professional experience that includes 2 years professional experience in the job's specialized field of assignment as described above; or
- Bachelor's degree in subjects described above and 3 years professional experience in the job's specialized field of assignment as described above; or
- An equivalent combination of education, training, and/or experience.
General Work Performed: • Performs professional level assignments in any combination of HR functions including total compensation, employment, employee relations, training, volunteer services, and other HR programs.
- Assignment to work a variety of work schedules including compulsory work periods in special, emergency, and/or disaster situations.
- Candidate may be required to obtain and maintain a Florida Human Resources Association; Professional in Human Resources (PHR); Senior PHR; Certified Compensation Professional and/or other appropriate designations.
- Other highly desirable knowledge, skills, abilities, and credentials relevant to a position.
- Coordinates, administers, and communicates assignments and projects interacting with employees, supervisors, managers, venders, and customers on a wide range of policies and procedures that implement pay, recruitment, health, retirement, employee relations, and communication on agency HR support and activities.
- Analyzes, researches, and makes recommendations to improve HR policies, procedures, and programs to include preparation of HR program related studies and reports for senior management and Personnel Board approval.
- Interviews employment applicants, explains the Merit System, reviews applications, counsels applicants failing to meet qualifications.
- Interviews and counsels employees on county policies, procedures, rules, and benefits addressing job classification, benefits, recruitment, grievances, career development, performance evaluations, and other matters.
- Analyzes position audit questionnaires during position classification reviews, conducts field interviews, audits positions, and prepares and revises position descriptions/class specifications.
- Conducts wage and salary surveys, prepares related charts, spreadsheets and reports.
- Defends findings of cyclic reviews in meetings with affected employees, department directors and Appointing Authorities, and at appeal hearings before the Personnel Board.
- Assists managers and supervisors with benefit plan administration including counseling parties on health benefits, retirement, short/long term disability, family/medical leave and other matters.
- Plans, prepares and conducts employee training and staff development programs, new employee orientation, and pre-employment classes at Pinellas Technical Education Centers.
- Coordinates employee training programs and staff development interventions; identifies instructor or consultant, selects location and date, and logistic responsibilities, and evaluates programs.
- Authors, updates and distributes documents and publications, which include training catalogs, employee manuals, management/supervisory notes, performance review manuals, and other employee development materials.
- Participates in test validation projects, develops and revises written examinations, screens employee qualifications, reviews item analysis and other statistics, establishing passing points and assists in the update and maintenance of a question item bank.
- Pursues recruiting at high schools, colleges, technical schools, job fairs, and in the general community.
- Develops criteria and point system for evaluation of unassembled examinations; prepares applicant self-assessment questionnaires, rates applicants, discusses results with applicants.
- Performs data processing related duties including using statistical packages or programs, encoding data, data entry and retrieval and routine computer terminal operations and programming.
- Conducts training classes for employees and supervisors in one or more human resources management areas.
- Administrates program for county compliance with mandatory communication of employee labor laws.
- Administers the temporary labor contract to supply all county departments with temporary human resources on demand.
- Performs related work as assigned or required. General Knowledge, Skills and Abilities: • Knowledge of the principles and practices of public human resources administration.
- Knowledge of principles, methods, and techniques relevant to labor classification and compensation.
- Knowledge of principles, practices and techniques relevant to recruiting qualified employment applicants.
- Knowledge of employment law and skill in labor relations and related fields.
- Ability to understand the concepts of equal employment opportunity and skill in utilizing methods and techniques relevant to achievement of affirmative action goals.
- Knowledge of statistical concepts and methods used in examination processes and in salary survey work.
- Knowledge of methods and techniques of employee training; principles of course development and skill in designing training programs to meet needs of department employees or other target audiences.
- Skill in public speaking and ability to tactfully deliver accurate and understandable counsel, in response to inquiries or complaints.
- Ability to express oneself clearly and concisely, orally or in writing.
- Ability to analyze data, exercise sound judgment, prepare reports, and maintain supporting records.
- Ability to apply computer applications and software.
- Ability to establish and maintain effective working relationships with customers, superiors, fellow employees, and others. Selection Procedure: All interested candidates must complete an application and a supplemental questionnaire. If your employment application and supplemental questionnaire does not provide all the information requested in the appropriate space, your name will be removed from consideration. Answers to all requests for information must be shown on the application and supplemental questionnaire. Answers such as "see resume" or "see work history" will not be considered. A resume may be added to the application, but cannot be substituted for a completed form.
Pinellas County, FL - 13 months ago