Human Resources Generalist II
Charter Communications - United States

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Administer human resources policies and programs, balancing employee advocacy and business operating needs. Promote equity, fair treatment and positive employee relations. Provide comprehensive HR support to designated client group in the area of recruitment and retention, performance management, conflict management, and leadership. Partner with business leaders to fully understand business issues, and how HR can best support achieving results. Build relationships for organizational effectiveness.


Recruit and staff from internal and external sources in support of EEO, FCC and AAP compliance

Develop relationships with professional recruitment agencies, schools, and all levels of internal management

Utilize applicant tracking system to identify and track a qualified pool of candidates

Assess candidates´ abilities and expectations; conduct interviews as requested by hiring manager and provide assessments to optimize quality of hire

Partner with hiring manager to advise on compensation and compile offer packages; negotiate offers with candidate, and expedite onboarding

Process pre-employment screening

Assure Company policies are administered fairly and consistently throughout the area of responsibility

Effectively communicate and execute necessary changes to policies and procedures

Perform intermediate employee relations functions including support and counseling regarding personnel and job related conflicts, problem solving and dispute resolution, managing employee performance issues, review and assessment of termination requests; conduct exit interviews

Conduct employee related investigations

Handle workers compensation, first report of injury database and safety regulations process

Administer all Leave of Absence programs and processes including Transitional Work Program and Accommodations Process

Conduct open enrollment and other benefits related programs as needed

Conduct employee and supervisor training including benefits, policies and procedures and prevention of harassment and discrimination

Ensure timely and accurate entries to the HRIS data base

Ensure timely and accurate payroll entry for designated client group

Perform audit and compliance functions as requested (audit reports verification, commission reports, payroll)

Maintain employee records in compliance with state and federal requirements

Assist in the management and execution of bonus plans, merit processes, and routine/special request reports

Assist in the annual budget planning process

All other duties as requested

Skills/Abilities and Knowledge

Ability to communicate orally and in writing in a clear and straightforward manner

Ability to communicate with all levels of management and company personnel

Ability to deal with the public in a professional manner

Ability to maintain confidentiality of information

Ability to make decisions and solve problems while working under pressure

Strong PC skills and MS Office skills

Ability to prioritize and organize effectively

Ability to show judgment and initiative and to accomplish job duties in a timely manner

Ability to work independently

Knowledge of local, state and federal employment laws and procedures

Knowledge of recruitment trends and technologies

Knowledge of state and federal wage and hour laws

Knowledge of staffing and employment practices

Knowledge of employee relations procedures and applicable law

Consultative and coaching skills

Analytical skills

Knowledge of cable television products and services a plus

Education (level and type)

Bachelor´s degree in Human Resources, Business, or related field or equivalent experience, PHR Certification Desired

Related Work Experience

2-3 years Human Resources Generalist experience, inclusive of recruitment and employee relations functions.

Certifications and/or Licenses

Certifications for Human Resource Professionals (PHR, SPHR) preferred

Valid driver’s license with satisfactory driving record within company required standards


Office Environment

Travel Required

Primary Location

United States

Charter Communications - 22 months ago - save job - copy to clipboard
About this company
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Charter Communications navigates the waters of US cable services. The cable system operator has about 5 million mostly-residential...