Administration of various day-to-day activities of the Human Resources Department. Maintains customer service standards, follows operating policies, systems, and procedures, and ensures that services are consistent with overall human resources objectives, policies and procedures, and best practices.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Oversee recruitment and staffing function to include managing open position requisitions, job posting, recruitment, advertising and sourcing of candidates. Provide guidance and recommendations to department managers and supervisors. Work to ensure compliance with the laws, regulations and company policies/procedures. Maintenance of staffing programs to include testing, applicant tracking, screening and qualifications assessment. Administer hiring process to include drug screening and background checks.
Work with other HR staff to implement plans and strategies for outreach services and programs. Conduct research on effectiveness and appropriateness of efforts within the community, and provide leadership in the planning, development, and management of new initiatives.
In conjunction with other HR staff, develop and facilitate training programs, which effectively meet the needs of the organization. Assist with the processing and entry of employee source data and documentation into the human resources information system and the manual personnel files. Administration of employee benefit plans such as life, health, dental, and disability insurances, pension plans, vacation, sick leave, leave of absence, and unemployment claims. Schedule appointments, gives information to callers, and otherwise relieves Human Resource Managers and Director of clerical work and minor administrative and business details. Comply with all Internal Controls, Company, departmental, and safety policies, procedures, and regulations. Utilize proper conduct of professionalism in compliance with company standards.
Employees may be required to perform duties outside of their normal job description where, in the Company's judgment, it is necessary in the interest of efficiency, productivity or improved guest service.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION & EXPERIENCE:
Minimum of an Associate's degree (A. A.) or equivalent from two-year College or technical school; or two years related experience and/or training; or equivalent combination of education and experience. Must have a minimum of two years benefits administration, compensation administration, training, and/or employee administration training.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
To perform this job successfully, an individual should have knowledge of database, HR systems, payroll systems, spreadsheet software and Word Processing software.
Other Skills and Abilities:
Must have excellent interpersonal and communications skills. Must have the ability to maintain confidentiality at all times.
To perform the job successfully, an individual should demonstrate the following competencies:
Analytical - Uses intuition and experience to complement data.
Problem Solving - Identifies and resolves problems in a timely manner; Uses reason even when dealing with emotional topics.
Technical Skills - Strives to continuously build knowledge and skills.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listen to gain clarification; Respond questions; Demonstrate group presentation skills.
Written Communication - Writes clearly and informatively; Able to read and interpret written information.
Teamwork - Contributes to building a positive team spirit.
Delegation - Delegates work assignments.
Managing People - Provides regular performance feedback.
Judgment - Exhibits sound and accurate judgment.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Organizes or schedules
other people and their tasks.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position.
Adaptability - Ability to manage frequent change, delays, or unexpected events.
Attendance/Punctuality - Consistently at work and on time.
Planning, remembering details, working at various tempos, using arithmetic, reading, concentrating amid distractions, directing, others, making decisions, examining and observing details.
Standing, sitting, walking, bending/stooping, reaching, observing, kneeling, stretching, carrying, pushing, turning, hearing, lifting up to 25 pounds.
Inside, changing temperatures, noisy.
The above job analysis is for the sole purpose of complying with the Americans with Disabilities Act and is not to be construed to include all employees employed in each job classification. The Employer reserves the right to change the requirements of each job analysis as changes in business and/or technology dictate. All weights, distances, and measurements cited in this job analysis are approximations.
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