Critical Action Items:
Manage and oversee large, long range, or multiple complex projects.
Develop project scope, cost estimates, human resource requirements, work plans, time schedules, communication plans.
Establish and monitor program priorities, objectives, and procedures, determining area objectives, targets of service, and resource needs allocation.
Provide leadership and direction to the functional team so that tasks and activities are coordinated for project scope control, quality control, communication management, change control management, risk management and issue management.
Develop, establish, and oversee project prioritization process that contributes to BCFS strategic goals.
Manage and oversee work request process.
Design and develop the configurations to be deployed on systems using the approved solution assessment to meet customer requirements.
Develop and maintain records, prepare reports, and compose correspondence relative to the work.
Serve as a liaison between the IT department and the customer/user concerning requests, standards, and other program and project matters.
Identify staff development and training needs and ensure that training is obtained, when necessary.
Provide leadership and direction to ensure that IT department tasks and activities are coordinated to integrate with each other and are in congruence with the project plans and schedules.
Utilize project management methodology to ensure the successful maintenance, development, enhancement, and deployment of information technology systems, as directed by the VP of IT.
Ensure that IT department projects, program objectives and deadlines are met.
Maintain awareness of emerging technologies and project management techniques.
Member of IMT. Attends all mandated trainings for IMT and reports for activity duty when required.
Other job duties as assigned.
Education: Six Sigma or PMI certification required.
Experience: Information systems management experience required. Supervisory experience preferred.
Six Sigma or PMI certification required.
Thorough knowledge of Project Management principles, concepts and practices.
Thorough knowledge of system development lifecycle used for the development of new systems and enhancements to existing information systems.
Thorough knowledge of advanced concepts and basic operating principles of data communications and information systems hardware and software.
Ability to work in a team environment involving matrix organizations.
Ability to resolve conflicting high-priority requirements.
Ability to communicate the needs of others effectively.
Ability to gather and analyze facts, draw conclusions, define problems, and suggest solutions.
Ability to conduct training and informational sessions.
Ability to communicate effectively, build consensus, facilitate working sessions, and negotiate solutions and alternatives.
Ability to maintain favorable public relations and perform problem/issue resolution.
BCFS IS AN EQUAL OPPORTUNITY EMPLOYER