I.T. Service Desk Specialist
San Antonio Community Hospital - Upland, CA

This job posting is no longer available on San Antonio Community Hospital. Find similar jobs: T Service Desk Specialist jobs - San Antonio Community Hospital jobs

Focus of this position is on managing
the service issues reported to the Information Technology (IT) Department. Responsible
for all aspects of IT Customer Support using management guidelines as resource.

MINIMUM QUALIFICATIONS

Education :

High School diploma or GED required. Bachelors Degree in
Computer Science and/or Business Systems is desirable.

Experience:

Two years experience with increasing
responsibility in IT Customer Support using the Help Desk, and/or Service Desk with ITIL service management best practice.

Knowledge and Skills:

Excellent verbal and written communication
skills

Strong organizational skills and attention to
detail

Must be familiar with all aspects of the Microsoft
Windows and Client/Server environments

Must have the ability to troubleshoot and help resolve
all types of client hardware and software related problems.

Have a working knowledge using Microsoft Office
products such as Word, Excel, and Outlook.

Understanding of use of remote location support
tools.

Knowledge of the Service-Now.com application a
plus.

San Antonio Community Hospital - 14 months ago - save job - block
About this company
22 reviews