IAT Specialist Part Time (Freeport IL)
MetLife - Freeport, IL

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Job Title:

IAT Specialist - Part Time (Freeport, IL)

Job ID:

71961

Location:

Illinois

Full/Part Time:

Variable

Regular/Temporary:

Regular

Job Location

Freeport, IL

Job Description

**THIS IS A PART TIME POSITION - MUST HAVE AVAILABILITY 7AM TO 7PM

Job Summary:
  • Provides exceptional customer service by supporting the claims administration process.

Functional Responsibilities:
  • Inputs data to complete the First Notice of Loss for claimants and insureds.
  • Answers customer questions and forwards customer and claim to the proper claim office with jurisdiction.
  • Alerts field appraisal personnel of any extraordinary claim events.
  • Assists customers with policyholder service inquiry calls and correspondence.
  • Provides call center services to all Field Claim Offices when required.
  • Performs special assignments from claim offices when required.
  • Performs other related duties as assigned or required

Job Requirements
  • High school diploma.
  • Minimum of 2+ yrs. insurance industry experience preferred
  • Must be able to type 30WPM

Preferred Skills:
  • Strong customer service skills
  • Telephone etiquette
  • Able to work a flexible schedule (weekend and holiday availability required)
  • Flexible with various tasks
  • Works well independently in a fast paced environment

Business Category

Global Technology & Operations

Job Category

Customer Service

Salary Grade

Grade 25

Number of Openings

10

Equal Employment Opportunity

MetLife is proud to be an equal opportunity/affirmative action employer. We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce.

How To Apply

For immediate consideration, click on the Apply Now button below. You will be directed to complete an on-line profile which may take 15 – 20 minutes to complete. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.

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