This position is located in the Office and Technology Management Section, Office of the Director of the Statistics Division of DESA. The incumbent reports to the Chief of the Section.
The Information Systems Officer is responsible for the design, development, maintenance and support of Internet Web operations for the United Nations Statistics Division. The incumbent is expected to perform technical and creative functions in the management of a user-friendly, visually appealing and informative Internet Web site, which conveys a positive image of the Division. The detailed functions of the Information Systems Officer are as follows:
• Manages projects involving feasibility studies, systems analysis, design, development and implementation of new, moderately complex systems, and/or, participates as a member of a development team with responsibility for major components of the more complex systems.
• Develops detailed system and other functional specifications and user documentation for major systems and web sites.
• Provides specialized advice to users, and consults with staff from other Branches in order to coordinate Internet activities, identify needs, and explain Internet Web site opportunities and limitations.
• Maintains, upgrades or enhances existing user systems; troubleshoots and provides continuing user support, to include resolving difficult problems, advising on the use of new techniques, monitoring transactions to measure performance and continued effectiveness of assigned systems, etc.
• Develops and maintains computer programs that require integration of many interrelated systems and program elements; ensures appropriate data security and access controls considering both local and wide area issues.
• Organizes and performs testing, designing and utilizing test bases; assists users in acceptance testing.
• Develops training materials, operating and user manuals; trains staff in assigned systems. Participates in promotional activities and prepares or oversees preparation of a diverse range of information communications products in support of statistical campaign initiatives.
• Participates in writing reports and papers on systems-related topics, system requirements, information strategy, etc.
• Provides guidance to, and may supervise, new/junior staff, consultants, etc.
• Performs other duties as required.
• Professionalism: Knowledge of all aspects of the design, and development, management, implementation and maintenance of complex websites. Understanding of a range of computer applications and development paradigms related to website architecture and design and multiplatform content integration, particularly in a multilingual environment. Ability to integrate knowledge with broader strategic, policy and communications objectives. Ability to advise managers on complex systems development and related matters of significant importance to UNSD. Ability to improve processes and approaches; demonstrates adaptability to changing priorities. Knowledge of organization’s information infrastructure and IT strategy as it relates to Website development and integration of social media and mobile platforms. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
• Planning& Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
• Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
Advanced university degree (Master’s degree or equivalent) in computer science, information systems, mathematics, statistics or related field. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.
A minimum of five years of progressively responsible experience in planning, design, development, implementation, operation and maintenance of computer information systems or complex websites or related area. Qualifying years of experience are calculated following the receipt of the first level university degree recognised by the United Nations.
English and French are the official languages of the Secretariat. For this post, fluency in English is required. Knowledge of another UN official language is an advantage.
Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.
- Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.
United Nations Considerations
The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.
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