Provide accurate medical written translation and verbal interpretation. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include neonate, pediatric, adolescent, adult and geriatric age groups.
Accountability:
QUALITY SERVICE - Deliver quality service and act in a positive way with all customers to complete assigned functions; identify, recommend and implement opportunities for continuous office procedure improvement
INTERPRET - Verbally interpret into proper medical terminology in a medical setting using a variety of techniques
INTERPRET - Follow National Code of Ethics for interpretors and translators
TRANSLATION - Assist in written translation of medical information to internal and external customers
TRANSLATION - Translate in written form patient education information as requested
CONFIDENTIALITY - Maintain strict patient confidentiality as per UNM Hospitals and department policies
FOLLOW-UP - Assist in patient follow-up as necessary; may include contacting patients for appointment reminders
WORKING RELATIONS - Establish and maintain positive relationships with patients, visitors, and Hospitals employees in the work environment
PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"
DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
Education Requirements:
High School Diploma or GED equivalent
Must successfully pass the UNMH Interpreter/Translator Medical Qualification Tests with Advanced High or Superior score prior to or at time of interview for the appropriate language
Certificate of completion w/ passing grade for UNMH Medical Interpreter Training "Bridging the Gap" or Interpreter/Translator Certificate from an approved Interpreter/Translator training program
Experience Requirements:
1 year directly related experience
Education Requirements - Preferred:
Associate's Degree in related discipline
Physical Demands Requirements: Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. May require walking or standing to a significant degree or requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or may require working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of materials is negligible.
Testing Requirements:
Tuberculin Skin Test required annually
Working Conditions Requirements:
Minor Hazard - physical risks, dirt, dust, fumes, noise
Ineligible for interpreter stipend
May be required or is required to perform on-call duties
UNM Hospitals - 30+ days ago
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