The IS Mainframe Manager is accountable for planning and overseeing the development and support of a specific functional area under broad direction. Manages and leads direct reports. Provides technical support for Programmer/Analysts.
: Assesses the department's needs and requirements by conferring with department management.
: Assesses, establishes and assigns work priorities by determining cost and time requirements.
: Prepares high-level and/or detail-level project plan by use of appropriate methods (i.e. Flowcharts, Word documents, Project Planning Software, etc.)
: Assists team members in developing project plan by reviewing current user processes and application functionality, and by verifying team members understand the requirements and scope of the project.
: Ensures that team members understand the user's needs and the project's impact on the system by reviewing project plan submitted by team members.
: Ensures projects are tracked by using the project tracking software provided by Information Services.
: Ensures project objectives are being met and timely completion of projects by overseeing and reviewing on a regular basis.
: Ensures policies and procedures are being followed by periodically checking documents prepared by Programmer/Analysts.
: Ensures management is informed of current issues by providing periodic updates of project status.
: Satisfies user requirements to improve performance and productivity by evaluating and recommending third party software packages.
: Provides resolutions to problems by taking the initiative to use all available resources for research and corrective action.
: Ensures systems are running smoothly and efficiently at all times by periodic monitoring of system performance.
: Maximizes system performance by evaluating methods to improve program application efficiency.
: Improves procedures by writing project reports and documentation for new or existing program application enhancements.
: Provides management support on a 24 hours basis by participating in Project Manager of the Week (PMOW) rotation.
: Ensures competent Programmer/Analysts staff by providing technical assistance and support.
: Motivates, develops, leads and manages Programmer/Analysts staff to achieve fullest potential by establishing mutually satisfactory goals, providing necessary training and receiving regular feedback that is consistent with the company's appraisal process.
: Administers performance appraisals for Programmer/Analysts by measuring performance and quality of tasks performed throughout the year.
EDUCATION & EXPERIENCE
High School Diploma or GED required. A Bachelor's Degree in computer science preferred; five to eight years Programmer/Analyst experience required; or equivalent combination of education and experience. Five years management experience preferred managing people. PMP Certification heavily preferred.
SKILLS & CERTIFICATIONS
: Technical knowledge of Unix (AIX); z/OS, COBOL, JCL, C, Perl scripting.
: Possesses strong analytical and problem solving skills.
: Possesses strong attention to detail skills.
: Possesses strong organizational skills and multitasking ability.
: Possesses self-managing skills and high degree of initiative.
: Possesses interpersonal skills.
: Ability to type 40 words per minute.
: PMP Certification heavily preferred.