ISP Network Technician
Suddenlink - Lubbock, TX

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This position is with Excell Communications, a Suddenlink Communications Company.

Reporting to the Field Services Manager, this position assumes responsibility for performing network turn-up and testing of Carrier Ethernet Circuits in FTTT (Fiber to the Tower) backhaul installations as well as routine site inspections and maintenance.

Typical duties will include but not be limited to the following:
• Carrier Ethernet Router/Switch installation/configuration and VLAN build.
• Ethernet Performance Test, Acceptance and Reporting (i.e. RFC-2544)
• Interact with OSS/BSS/NOC teams on network control, troubleshooting and issue resolution.
• Coordinate with other team members in performing annual and bi-annual site inspections and routine maintenance.
• Utilize internal work-flow management (At-Task) and workspace tools to document site issues and report progress.
• Must have the flexibility to work different shifts (day, night or weekend)
• May provide after hours "on-call" support for technical issues on a rotating schedule with other team members.
Position Requirements
• Associate Degree in a technical discipline and 4-6 years technical experience with 4+ years directly related to the job. College hours or a college degree may be substituted for some experience as deemed appropriate.
• 4 years of experience with broadband access network implementations.
• Solid TCP/IP, Layer 1-2 networking and hands-on VLAN build experience.
• Experience in IP network performance management and diagnosis.
• Strong troubleshooting, organizational, communication (oral and written) and interpersonal skills.
• Ability to read and comprehend network engineering schematics and design maps.
• Must be proficient in MS Office applications especially MS Word, Excel and PowerPoint
• Experience with Computer Aided Design (CAD) programs and/or Microsoft Visio.

About this company
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Cequel Communications, which operates through subsidiary Suddenlink, provides cable TV, high-speed Internet access, and phone...