Provide technical support as directed by an ISPS Analyst, Manager, or Team Leader to all partners at the Fullerton, CA. plant.
This includes offering technical support on computing equipment and peripherals to allow partners to perform their functions more effectively, accurately and efficiently.
Provides support and follow-up to partners with hardware, phone, or other identified IS support items or process issues.
Identify and address trends in support issues and address root cause.
Maintain communications with partners during the resolution process, taking ownership of partner request.
Understand the needs and requirements of the customer.
Learn to document and evaluate options including pros/cons to make recommendations.
Meet due date expectations.
Be able to diagnose, repair, install, and perform upgrades on all IS supported software and hardware according to Schreiber Foods’s standard operating procedures.
Focus on proactive support.
Strategic and Leadership
Assist with rollout of new processes for hardware or software.
Provide for and participate in education, personal growth, and cross-training opportunities.
Desired Candidates Posses:
Pursuing a Bachelor’s degree in IS or related field.
Has experience with support of hardware and software.
Strong oral and written communication skill and is able to work successfully independently and in teams.
Strong initiative, high energy, results driven with excellent customer service skills.
How To Apply
If you're interested in joining a growing, team-oriented organization of more than 5,000 partners, please apply today through the links provided on this site or by visiting the
Schreiber Foods careers site
Schreiber Foods is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Exciting opportunities. New challenges every day. A chance to make a difference --
work with great people. That's life at Schreiber Foods.
Take the next step in your career by applying your knowledge and skills at Schreiber... where you'll experience more opportunities, more rewards, more teamwork... much more.
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