IT Architecture Lead Integration Services 100362
ServiceMaster - Memphis, TN

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ServiceMaster is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.

An Equal Opportunity/Affirmative Action Employer – AA/EOE/M/F/D/V

Position Overview
Develops and defines Enterprise Architecture strategy models for business applications. Builds,
integrates and manages enterprise technology platforms that align with the company's goals, objectives
and direction.

• Actively coaches, guides, mentors and delegates work in order to facilitate the development of
junior associates. Fosters high performing technical teams to deliver best of breed solutions for the
ServiceMaster family of brands
• Collaborates effectively with peer architects to solve complex problems spanning their respective
areas. Resolves technological disagreement with informed, rational debate. Crafts solutions that
align with corporate initiatives, IT strategy and provide overall improvement to the environment.
• Performs assessments and develops joint recommendations on technical decisions and key
architecture (such as web solution or technical architectures and system landscapes) by partnering
with vendors, project team members and key subject matter experts
• Translates the draft design into a technical design document gaining consensus on the components of
the solution from SME’s (Subject Matter Experts), the Project Manager and management
• Develops architecture documents and artifacts from templates working with extended IT and
business teams
• Participates in the development and execution of IT governance process. Compares, contrasts and
prioritizes among alternative approaches to meet those objectives while assessing risk both
quantitatively and qualitatively
• Develops and reviews business cases targeting IT executives. Develops and reviews technical
statements of work, key presentations targeting all levels of staff (e.g. IT executives,
business/technology managers, developers, system administrators, etc), research findings
(PowerPoint), architectural diagrams (Visio) and supporting details in (Excel)
• Influences and communicates effectively with non-technical audiences including senior product and
business management
• Comfortably navigates between highly varying levels of abstraction from business strategy to product
strategy to high level technical design to detailed technical design to implementation
• Researches and introduces best practice frameworks/capability models tailored for the environment
that will control costs, provide higher quality and/or increase predictability of service delivery

• ServiceMaster Commitment
• Customer Orientation/Positive Impact
• Results Orientation/Sense of Urgency
• Change Mastery
• Relationship Building/Sensitivity
• Problem Solving and Decision Making
• Initiative

Education and Experience Requirements
• Bachelor’s degree in Information Systems or related field, 7-10 years of experience in Information
Technology or an architectural role or an equivalent combination of education and experience,
• Must have experience in leading, building and implementing a large scale transition to Enterprise
Information Architecture including application development, integration and data integration/data
• Must have an expert level competency in at least one of the Enterprise architecture frameworks
(Zachman, TOGAF, other)
• Professional IT Architect certification, preferred

Knowledge, Skills, and Abilities
• Strong expertise in many areas of technology
• Strong ability to rapidly learn new techniques and technologies and apply them
• Generally recognized as a qualified expert in information and data management methodology and
• Strong ability to analyze, consolidate and communicate complex topics to all levels of staff
(including but not limited to IT executives, business/technical managers, developers and system
administrators) in verbal and written form
• Strong detail orientation, follow-through capabilities and escalation of key issues
• Strong critical thinking and problem solving skills. Good relationship management and negotiation
• Excellent written and verbal communication skills with all levels of technical and non-technical staff
• Ability to function effectively in a fast-paced environment with frequently changing business needs

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this
classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All
personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

ServiceMaster - 17 months ago - save job - block
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About this company
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ServiceMaster merrily mows, scrubs, sprays, and trims. A giant in its industry, the company serves millions of commercial and residential...