IT Business Analyst
Independent Health - Buffalo, NY

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Business analysis is the set of tasks and techniques used to work as a liaison among stakeholders in order to understand the structure, policies and operations of an organization, and to recommend solutions that enable the organization to achieve its goals.

Business analysis involves understanding how organizations accomplish their goals and defining the capabilities an organization requires in order to provide products and services to external stakeholders. Business Analysts (BAs) must analyze and synthesize information provided by a large number of people who interact with the business, such as customers, staff, information technology (IT) professionals and executives. The BA is responsible for eliciting the actual needs of stakeholders, not simply their expressed desires. The BA also works to facilitate communication between organizational units. In particular, BAs often play a central role in aligning the needs of business units with capabilities delivered by information technology, and may serve as a “translator” between those groups.

The IT Business Analyst I has a minimum of two years of health care payer or equivalent business experience and has solid working knowledge of health care payer business processes, e.g. Claims, Enrollment, etc. The IT Business Analyst I may be new to the BA role and may have limited practical experience with business analysis, but may have had exposure to the role through other work experience. A successful IT Business Analyst I will leverage his or her business knowledge to quickly acquire the necessary BA functional and technical skills to one day work independently in the role.


  • Bachelor’s degree or equivalent experience in a related field.

  • Minimum two years of health care payer or equivalent business experience required.

  • Familiarity with software development methodologies (waterfall and agile concepts).

  • Excellent verbal and written communication skills.

  • Proven ability to work in a team-based, collaborative environment.

  • Demonstrated problem-solving abilities and an eagerness to learn new processes and systems.

  • Demonstrated meeting facilitation and meeting management skills.

  • Proven examples of displaying the IH values: Passion, Caring, Collaborative, Respectful and Accountable.

  • Maintains confidentiality and uses only the minimum amount of protected health information (PHI) necessary to accomplish job related responsibilities.

  • Other duties as needed. Every associate is given a job description upon hire outlining the qualifications, duties, and pay grade of the position. Independent Health reserves the right to change job descriptions as necessary.

  • Independent Health is an equal opportunity employer.

    Independent Health - 17 months ago - save job - block
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