IT Business Support Analyst
Argo Group - San Antonio, TX

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Argo Group US has an exciting and challenging opportunity for a Business Support Analyst for our IT Systems Development Services team. This team is responsible for the development and support (operations) of all the strategic systems within the US group, and consists of developers, software engineers, systems administrators and support analysts.

This position offers a great opportunity to work with a dynamic team while participating in the development of systems and processes impacting Argo Group. This team member will be helping out in the application support of our strategic systems.

  • Excellent communication and interpersonal skills, including the ability to:
  • Develop and articulate presentations (written and oral) to a broad range of individuals / groups and tailor communication methods appropriately
    • listen actively and respectfully
    • demonstrate independent thinking, negotiation skill and confidentiality
    • deliver communication confidently, without bias
  • Work effectively across cultures, locations and business operations
  • Strong organizational skills, attention to detail with an ability to identify and prioritize key issues to be addressed by projects and solutions
  • Ability to work effectively under deadline situations and demonstrates ability to handle and deliver multiple projects simultaneously
  • High degree of personal ownership and accountability of all work products.
  • Basic knowledge of the Insurance business lines (P&C, Commercial, Specialty, etc)
  • Analytical and problem solving skills, including a demonstrated ability to assess and solve issues, reasoning and intuitiveness
  • Teamwork aptitude – a team member:
  • Functional understanding of application development lifecycle phases focusing on requirements, functional design and testing

  • 3-5 years applicable work experience in an IT environment and/or Business/Systems Analyst role from the business perspective on an insurance operation
  • Bachelor’s degree preferred
  • MS SharePoint experience
  • Process Improvement experience



About this company
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Headquartered in Hamilton, Bermuda, Argo Group International Holdings Ltd is a leading global underwriter of speciality insurance and...