IT Communications Installation Technician (Radio Shop)
City of Garland - Garland, TX

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Responsible for the installation and maintenance of all electronic and specialty equipment that is installed in City vehicles, to include warning lights, sirens, GPS, computer docking stations, 2-way radio’s, mobile video systems, vehicle radars, vehicle wireless modems, back-up cameras, D/C to A/C inverters, and assisting with the annual 2-way radio preventative maintenance program.

Essential Job Functions

  • Install, maintain, troubleshoot and repair specific electronic and specialty devices in City vehicles.
  • Repair or resolve problems with electronic equipment resulting from diagnostic tests.
  • Modify or fabricate metal used in the installation process.
  • Monitor problem resolution and ensure satisfactory and timely completion following the ITIL process.
  • Procure parts to repair electronic equipment and maintain records.
  • Communicate with City of Garland employees, contractors, vendors, and other public safety persons to meet City-wide needs.
  • Organize shop supplies and tools and maintain the upkeep of the shop.

  • Preferred Knowledge - Abilities & Skills

    Education/ Experience
    • Advanced training courses in DC circuit fundamentals
    • Experience in low voltage equipment repair and installation
    • Experience in basic 2-way radio concepts
    Knowledge, Skills & Abilities
    • Skill in understanding and analyzing prevalent issues
    • Skill in custom installation and fabrication of 12 volt electronic systems
    • Excellent customer service skills
    • Ability to work without direct supervision
    • Ability to work in service garage atmosphere
    • Ability to perform repair and installation of both two-way radio and 12 volt electronics

    Licenses & Certifications 

    Valid Class C Texas driver's license 
    MECP Basic preferred, not required 
    Certified Electronics Technician (CET) Associate-Level preferred, not required 
    Certified Welder preferred, not required

    Physical Tasks & Working Conditions

    The incumbent works in a shop; occasional exposure to unpleasant environmental conditions and/or hazards. There is occasional need for outside work. The position requires that the employee be able to lift 50 pounds, work in close/cramped areas, dusty conditions, low-light conditions and be able to sit, stand, kneel, crouch and bend for moderate periods of time. The incumbent must be able to use fingers to feel and have sufficient dexterity to sort and hold small wires, connect punch-downs and install small connectors into sockets. The incumbent must be able to discern a broad spectrum of colors used in electronic cabling


    Customer Service
    Problem Solving/ Analysis
    Technical Skills

    Minimum Education & Work Experience 

    High School Diploma or G.E.D. 
    6 months job related experience in field 
    Emergency Vehicle Technician (EVT) Law Enforcement Vehicle Technician Certification required or the ability to obtain within 6 months of hire 
    Basic DC circuit fundamentals theory and installation
    Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.