IT Director
Sugar Inc - San Francisco, CA

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Sugar Inc. is looking for an outstanding candidate to manage our IT infrastructure for our San Francisco, Los Angeles, New York and London offices and remote employees. We need someone to take charge of our internal computing infrastructure and bring a high level of support to the rest. We are a mixed environment of Mac and Windows clients.
Office network (Internet, Ethernet, WiFi, VPN, Firewall)
Day-to-day IT-related tasks (creation and deletion of accounts, troubleshooting of computer issues, etc)
Management of internal IT employees and outsourced helpdesk vendors
E-Mail (currently Microsoft Hosted)
Active Directory
File servers (hosted)
Macintosh desktop support
Windows XP/Vista desktop support
Mozy Pro
Internal ticketing / workflow
Video and live streaming IT systems
Internal DNS
Required Qualifications
Bachelor's degree or equivalent experience
10 years+ experience in IT
Strong managerial skills
Excellent budgeting and planning acumen
Strong focus on customer service
Ability to manage multiple projects in an organized fashion and prioritize appropriately
Deep experience managing Mac and Windows environments
Familiarity with networking technologies: TCP/IP, firewall, NAT, DHCP, Ethernet, 802.11a/b/g/n
Ability to thrive in a fast-paced startup environment
Excellent people skills and relationship building abilities
Strong communication skills, both oral and written
This job is full time and on site in San Francisco. No phone calls please.