IT Infrastructure Manager
NCB Financial Group - Crystal City, VA

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Operation Management
  • Oversee all aspects of IT department operations including IT infrastructure, Communication (LAN, WAN, email, etc.), database, backup recovery, regulatory compliance
  • Manage the day-to-day operations of the IT group including downtime, reporting service levels, defining and tracking IT operational metrics and provide status to management
  • Prepare overall status and activity metrics that documents and tracks delivery of IT services, planned and unplanned system outages, and other key IT performance metrics
  • Maintains overall security of the Banks' network, systems, and data
  • Ensures high availability of critical business systems hosted by the Bank
  • Owns and maintains strict controls on data/system backups and recoverability
  • Manage staff members in their daily activities as well as supporting business projects
  • Develop and manage relationships with vendors in support of staff augmentation and systems support
  • Manage overall capacity utilization of Server/hardware environment ensuring it is optimized to meet business requirements
Strategy & Planning
  • Contribute to the development of IT departmental strategies to align with the overall business strategy as well as corporate strategy
  • Develop and implement hardware and software standards for network, servers, databases, wireless technology, file & print services, etc.
  • Develop and implement data retention standards
  • Develop and maintain overall backup and recovery strategy (Disaster Recovery & Business Continuity)
  • Develop, implement, and maintain processes and procedures for effective delivery of services and compliance with regulatory guidance
  • Establish and implement 'best-practice' standards as well as departmental policies and procedures
  • Overall responsibility for leasing and strategic planning for system upgrades
  • Determine, recommend and implement hardware and software upgrades for business applications, server hardware, network equipment, desktop, laptop, etc.
Minimum Qualifications:
  • Bachelor's Degree in Computer Science/Information Technology or equivalent
  • Minimum 10 years of IT experience with 5 years of management experience preferred
  • Certifications in Microsoft/Cisco/VMware technologies are a requirement
  • ITIL or PMI Certification is preferred
  • Must have a strong hands-on/technical knowledge of core Microsoft technologies including but not limited to Windows Servers, Active Directory, MS SQL and core Network/Cisco technologies
    like LAN/WAN, subnets, firewalls, VLAN's, and VPN using Cisco switches, routers and ASA's is required
  • Must have a strong hands-on/technical knowledge of VMware technologies including ESX 3.5 and ESXi 4.1, vCenter Server, Update Manager, and desktop virtualization
  • Must have good understanding of user environment management, including desktops/laptops, profile management, software delivery, etc.
  • Must have a good familiarity with other IT Infrastructure technologies like storage area networks (SAN), WAN acceleration devices, virtualization, and data warehouse
  • Must have proven management skills with the ability to mentor staff members
  • Must have good people skills and the ability to interact and communicate effectively across all levels of the organization
  • Must take a lead role as an IT manager and act as a go-to person for the Bank’s business units and IT management when it comes to IT infrastructure technologies supporting both projects and
  • Must build/maintain and manage a strong infrastructure team that is capable of supporting the Bank’s dynamic and fast-paced environment
  • Must have a strong technical background and hands-on experience surrounding IT Infrastructure technologies (especially technologies like Microsoft Active Directory, VMware, Cisco, MSSQL
    databases, etc.)
  • Must be a champion for pushing IT standards, procedures, policies, and best practices to the infrastructure team
  • Must be willing to travel to remote offices to understand current business unit and IT challenges in order to recommend solutions
  • Must be very proactive in understanding and staying up-to-date on the current projects in progress, projects in pipeline and operational issues. Similarly, must stay up-to-date with industry
    technology trends and applicability of software/hardware solutions
To apply for this position, please submit your resume to .