IT Infrastructure Project Manager - San Francisco, CA

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Job Description

We are looking for a leader to join our Infrastructure Project Management team responsible for managing a complex technical environment using hybrid project management practices that are a combination of agile/scrum and waterfall. IT Infrastructure is responsible for implementing the systems and infrastructure for all of’s services. As a seasoned Project Management professional you exhibit an extremely high level of ownership and assume full accountability for managing and delivering your projects. An ideal candidate has a strong background in infrastructure technologies and is skilled with and experienced in large-scale project delivery environments with years of experience delivering complex technical projects using waterfall methodologies. The ability to determine the appropriate best practices, whether from waterfall or agile/scrum, and when to apply them in various situations is key in this role. Experience planning and leading technical project delivery teams in a fast-paced, high growth, technical environment is critical. The ability to form strong relationships with stakeholders is essential in this role.

  • Work with the Product Owner (PO) to manage the project backlog prioritization
  • Work with the PO to create a high-level roadmap plan, plan resources, and create detailed plans to deliver projects in a release cycle
  • Identify and manage project dependencies with both internal groups and vendors
  • Ensure data is collected to allow accurate decision making in mitigating risks and resolving issues
  • Track project progress against plan and provide regular communication on status, risks, and issues
  • Follow a flexible and adaptive approach in utilizing a mix of waterfall and agile best practices
  • Integrate planning processes and tools with program management and project management practices
  • Facilitate and participate in planning activities with R&D, Tech Ops, IT Infrastructure, and other internal groups
  • Promote the evolution of roles and responsibilities for the project management teams
  • Promote continuous improvement by helping teams increase productivity and foster innovation
  • Investigate and evaluate opportunities to improve work flows and delivery models to increase efficiency and delivery velocity
Experience/Skills Required:
  • Bachelor's degree
  • 10+ years of waterfall project management experience delivering SW and/or infrastructure projects as a program or project manager in large, complex technical environments
  • Minimum of one year experience with Agile SCRUM delivery practices
  • Ability to quickly establish credibility and rapport with technical team members
  • Strong interpersonal skills to facilitate meetings where you will articulate complex concepts
  • Strong communication, negotiation, and relationship building skills
  • Understanding of technical infrastructure delivery processes with the ability to adjust and apply this knowledge in a dynamic environment
  • Ability to work well in a cross-functional, matrix management environment with a highly collaborative, team oriented approach to problem solving
  • Ability to prioritize tasks effectively with a high level of attention to detail
  • Knowledge and experience using common project management tools: e.g. spreadsheets, MS Project, Visio, Power Point, and shared on-line documents such as google docs
  • The ability to create forward-looking project plans with flexible and creative use of tools
Experience/Skills Desired:
  • Experience delivering technical infrastructure to include data center infrastructure and related technologies and services
  • Software-as-a-Service experience (SaaS)/cloud computing
  • PMI PMP or similar certification/training
  • Scrum Master certification
  • IT or Internet Site Project Management and Infrastructure experience
  • Technical hands-on experience as a software developer, systems administrator, database administrator, storage engineer, or network administrator
  • Process development training and experience - 2 years ago - save job
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