IT Infrastructure Project Manager
salesforce.com - San Francisco, CA

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Salesforce.com transformed the enterprise software market with cloud computing. We’ve launched business apps and platforms that are as easy to use as Amazon.com and as social as Facebook. Recognized as the world’s most innovative company and the third fastest-growing technology company by Forbes and for the third consecutive year in 2011 selected as one of the "Best Places to Work" by FORTUNE magazine, we now have our sights set on the next generation of cloud computing. Our technology teams are the brains behind visionary technologies like the Force.com platform, and enterprise social collaboration tools like Salesforce Chatter and the AppExchange marketplace. With more than 7,000 employees, the first enterprise cloud computing company to exceed $2.0B in annual revenue run rate, and more than 100,000 customers worldwide, we are proud to contribute to the success of companies of all sizes and industries, around the globe. If you're passionate about innovation, come help revolutionize how companies collaborate and communicate.

Job Description

We are looking for a leader to join our Infrastructure Project Management team responsible for managing a complex technical environment using hybrid project management practices that are a combination of agile/scrum and waterfall. IT Infrastructure is responsible for implementing the systems and infrastructure for all of Salesforce.com’s services. As a seasoned Project Management professional you exhibit an extremely high level of ownership and assume full accountability for managing and delivering your projects. An ideal candidate has a strong background in infrastructure technologies and is skilled with and experienced in large-scale project delivery environments with years of experience delivering complex technical projects using waterfall methodologies. The ability to determine the appropriate best practices, whether from waterfall or agile/scrum, and when to apply them in various situations is key in this role. Experience planning and leading technical project delivery teams in a fast-paced, high growth, technical environment is critical. The ability to form strong relationships with stakeholders is essential in this role.

Responsibilities:
  • Work with the Product Owner (PO) to manage the project backlog prioritization
  • Work with the PO to create a high-level roadmap plan, plan resources, and create detailed plans to deliver projects in a release cycle
  • Identify and manage project dependencies with both internal groups and vendors
  • Ensure data is collected to allow accurate decision making in mitigating risks and resolving issues
  • Track project progress against plan and provide regular communication on status, risks, and issues
  • Follow a flexible and adaptive approach in utilizing a mix of waterfall and agile best practices
  • Integrate planning processes and tools with program management and project management practices
  • Facilitate and participate in planning activities with R&D, Tech Ops, IT Infrastructure, and other internal groups
  • Promote the evolution of roles and responsibilities for the project management teams
  • Promote continuous improvement by helping teams increase productivity and foster innovation
  • Investigate and evaluate opportunities to improve work flows and delivery models to increase efficiency and delivery velocity
Experience/Skills Required:
  • Bachelor's degree
  • 10+ years of waterfall project management experience delivering SW and/or infrastructure projects as a program or project manager in large, complex technical environments
  • Minimum of one year experience with Agile SCRUM delivery practices
  • Ability to quickly establish credibility and rapport with technical team members
  • Strong interpersonal skills to facilitate meetings where you will articulate complex concepts
  • Strong communication, negotiation, and relationship building skills
  • Understanding of technical infrastructure delivery processes with the ability to adjust and apply this knowledge in a dynamic environment
  • Ability to work well in a cross-functional, matrix management environment with a highly collaborative, team oriented approach to problem solving
  • Ability to prioritize tasks effectively with a high level of attention to detail
  • Knowledge and experience using common project management tools: e.g. spreadsheets, MS Project, Visio, Power Point, and shared on-line documents such as google docs
  • The ability to create forward-looking project plans with flexible and creative use of tools
Experience/Skills Desired:
  • Experience delivering technical infrastructure to include data center infrastructure and related technologies and services
  • Software-as-a-Service experience (SaaS)/cloud computing
  • PMI PMP or similar certification/training
  • Scrum Master certification
  • IT or Internet Site Project Management and Infrastructure experience
  • Technical hands-on experience as a software developer, systems administrator, database administrator, storage engineer, or network administrator
  • Process development training and experience

salesforce.com - 2 years ago - save job
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