IT Linux Systems Administrator
Milestone Technologies, Inc. - Menlo Park, CA

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This is an operationally focused Linux systems administrator position reporting to the manager of IT Engineering Infrastructure. We are building out a pod of systems admins to help scale facebook’s corporate systems and keep our business running smoothly.

Responsibilities

Actively monitor the stability and performance of Facebook’s corporate infrastructure using key tools, focusing specifically on the Linux environment

Ensure standards and SLAs are met, including response time, follow up, ticket updates, and resolution

Escalate events as required by the documented procedures with the proper level of urgency and follow-through

Generate tickets based on internal requests and alerts, follow up on escalated problems

Clearly and effectively document information in the trouble ticket system and runbooks

Interface with engineering teams to coordinate next actions

Perform standard systems and website troubleshooting - diagnose troubles detected by our systems and work quickly to resolve issues

Participate in 24/7 oncall rotation with team members supporting a heterogeneous environment

Required Skills

Required Experience

Requirements

Bachelor's Degree in CS, MIS, or other related field preferred or equivalent experience

2-5 years of equivalent experience, including a familiarity with Unix systems fundamentals, networking and database technologies

Experience with common monitoring and configuration management tools such as nagios and Chef

Working knowledge of at least one of the following scripting languages is also preferred: Perl, Java, PHP, Python, Shell

Configuration and maintenance of common applications such as Apache, Oracle, Squid, MySQL, NFS, DHCP, SSH, DNS, and SNMP

Must possess excellent written and verbal communication skills and be able to interact effectively and professionally with internal customers and engineers throughout the world

Ability to rapidly assess, analyze and resolve complicated issues with little initial information or direction and with varying degrees of ambiguity

Strong attention to detail and accuracy

Excellent reliability and dependability

Ability to work in a super-fast-paced environment and resolve multiple interrupt-driven priorities simultaneously is a must

Always curious and wanting to learn new things

Strong customer service mindset

Milestone Technologies, Inc. - 20 months ago - save job - block
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