IT Project Manager Change Management
Higher One 3.534 reviews - New Haven, CT

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IT Project Manager – Change Management
Higher One partners with colleges and universities to lower their administrative costs and to improve graduation rates. We provide a broad array of payment, refund disbursement and data analytics and management tools to institutions that help them save money and enhance institutional effectiveness. And for students, we offer financial literacy programs and convenient, flexible and affordable transaction options to help them manage their finances. Higher One is a leader in higher education and we support more than 1,600 college and university campuses with over 13 million enrolled students.

At Higher One, we believe that every employee is critical to our success! Our innovative services depend on the energy, values, hard work and dedication of our employees. As we continue to grow, we look for others who are also committed to retaining a small-company feel while moving us to the next level!

The IT PM / Change Manager can be based in either New Haven, CT Atlanta, GA or Oakland, CA

  • Work with IT managers to coordinate efforts of IT team members for strategic initiatives
  • Support the successful completion of the IT Strategic Project Schedule
  • Facilitate IT project research and analysis
  • Facilitate the completion of project scope, goals and deliverables
  • Coordinate IT project meetings, tasks and capture meeting notes
  • Plan and schedule project milestones and timelines
  • Act as the main point of contact for the Change Management Group
  • Monitor and report on all IT related change requests on a monthly basis
  • Manage project scope changes, deliverables and resolution of issues to achieve project goals on time
  • Coordinate and motivate project team members
  • Provide direction and support to project teams
Education and Experience
  • Minimum 5 years experience in project management, focus in IT related industry a plus
  • Qualification in project management or equivalent including PMP or ITIL
  • Knowledge of project management techniques and tools
  • 2-3 years experience with a formal Change Management process
  • Proven experience in strategic planning, risk management and change management
  • Proactive critical thinking and problem solving skills
  • Self-starter with ability to work independently and learn new technologies quickly
  • Experience working in a team-oriented, collaborative environment
  • Confidence in decision-making
  • Extremely detail-oriented with strong organizational skills
  • Ability to multi-task in a dynamic and fast-paced environment
  • Strong written and verbal communication skills
  • Experience with leading teams, negotiation and issue management
  • Proven adaptability and stress tolerance
  • Excellent knowledge of Microsoft applications (Word, Excel, PowerPoint)


· Medical, Dental, Vision, Flex Spending, 401K, Life Insurance, Short Term Disability, Long Term Disability

· Flexible work hours

· Casual dress

· 20 Paid Time Off Days per year

· 8 Holidays per year

· Fun events

About this company
3.534 reviews
The higher ambition at Higher One Holdings is to facilitate higher education payments. The company provides payment processing and...