The Project Management role will actively manage Information Technology projects and staff in concert with Business Process Engineering staff and SIG IT and general management. Projects may include specific application issues or improvements (e.g., Oracle, agile, ShipConsole, etc.), business process issues/improvements, business intelligence/reporting, or infrastructure projects (e.g., hardware, networking). The project manager must be able to deliver understanding the need for a high degree of customer service including meeting customer requirements, quality (error-free and validated) and speed. The customers for projects will often be business process owners (for example, the Warehouse manager), but will also include SIG executives or IT senior management. Responsibilities include overseeing all aspects of projects: |
•Scoping including required analysis and identification of issues
•Engineering solutions, creation of a work plan to achieve solutions, and prioritization of tasks
•Setting deadlines, assigning/delegating tasks to resources, and creating daily accountability for resources
•Managing all tasks and leading/directing resources to ensure the project is flowing smoothly/quickly
•Tracking resource allocation and task status and reporting status to senior management on daily basis
•Creating/managing documentation as required to support deliverables
•Delivery of solutions and training with internal customers by providing leadership in communicating with user and business in the completion of assigned projects.
•Follow-up/post-mortem activities/documentation to improve solutions and delivery in the future
•Proactively assess opportunities, risks, and challenges for technology and business.
4-6 years of directly related IT-focused project management experience, preferably in a mid-sized entrepreneurial business Ability to build and maintain working relationships with team members, vendors, and other departments involved in the projects High-level of attention to details and customer service, and a sense of urgency to resolve issues/solve problems Experience with Oracle/Oracle E-Business preferred, other ERP systems also may be acceptable Experience with project management and time-tracking software (e.g., AtTask) Advanced proficiency with analytical tools such as Excel and Access, programming, or statistics programs Strong desire to want to learn about and develop competency in addressing a range of business issues/problems across a broad set of functions An “A” type personality: passionate and high energy Capability to rely on limited experience and judgment to make decisions Creative problem solving skills, and the capability to get things done
BS in computer science preferred (another highly-analytic, problem-solving field also may be acceptable.
Exeter, NH 03833 US (Primary)
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