IT Project Manager
Watco Companies - Stilwell, KS

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Job Purpose: To work individually and with other Performance Management Group team members, operations and support service personnel, including the Information Technology Department to make meaningful and sustainable system-wide improvements.

Duties: •
Consistently and effectively demonstrating Watco's Company Customer First Foundation Principles in all things they do •
Application of well advanced knowledge and skills to improve the effectiveness,efficiency and utilization of Watco's IT systems •
Effective utilization of process documentation and improvement skills to drive process improvements •
Demonstration and consistent application of effective project management skills •
Effective utilization of problem solving skills, including root cause analysis •
Effective change management and implementation skills •
Effective communication with all levels of the organization using various communication methods (presentation, e-mail, phone, one-on-one, written and oral) •
Active involvement in continuous process improvement efforts (self, functional and cross-functional) •
Providing a high level of customer service, continuous support and proactive involvement to leadership, peers and other stakeholders regarding the application of Information Technology to improve business processes •
Conducting IT and business-specific research, analyzing data, interpreting results and making recommendations •
Meeting customer needs by providing sound service and responsiveness when performing root cause analysis involving IT related issues and opportunities •
Consistently anticipating and delivering against defined project and action plans •
Developing and maintaining effective working relationships with Team Members at all levels of the company •
Offering well formulated ideas and suggestions to improve moderately complex IT systems, work processes and projects •
Providing advice, education, training and encouragement to others •
Providing a high level of customer service, continuous support and proactive involvement to leadership and peers •
Actively seeking ways to address challenges and add value within scope of assignments •
Contributing to solutions by taking the initiative to develop well formulated alternatives and recommendations •
Utilizing IT best practices and techniques for addressing customer concerns •
Writing, or assisting with getting written, Standard Operating Procedures, Work Instructions, and Local Operating Procedure documents relating to policy and procedures •
Actively representing the company's interests •
Direct point of contact for information requests, questions, or comments concerning assigned responsibilities •
Proactively communicating with customers to anticipate and solve problems

Work Environment / Conditions:
Combination of climate controlled buidings, mechanical shops, train terminals, warehouses, transload facilities.


Education / Experience / Skills:

Bachelor's degree or equivalent training and/or experience
6-12 years of IT related experience
6-12 years of specialized process improvement experience
6-12 years of project management experience

o Extremely high level of IT knowledge to solve business problems or improve business processes
o High level of intellectual curiosity to determine better and more effective applications of information technology to our business
o High level of customer focus
o High level of problem solving skills
o High level of process improvement skills
o High level of initiative and self-motivation
o Ability to plan and execute a detailed project plan
o Ability to understand processes quickly
o Effective communication skills and ability to translate IT terms and concepts into "laymen's terms"
o Desire and ability to learn and implement new skills
o Ability to work at a detailed level, yet still see, understand and convey the relationship to "the big picture"
o Ability to work independently and as an integral team member
o High degree of adaptability
o Ability to manage multiple projects simultaneously


o High level of proficiency with SAP
o High level of proficiency with AS/400
o High level of proficiency with Software Development Methodologies
o High level of proficiency with Microsoft Excel
o High level of proficiency with Microsoft Word
o High level of proficiency with Microsoft Outlook
o Working knowledge of Visio
o Working knowledge of Microsoft Project

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About this company
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Watco Companies (WCI) offers a wide-range of railcar services. Subsidiary Watco Transportation Services (WTS) runs 20-plus short-line...