We are currently seeking an IT Specialist I for the Jacksonville, FL office.
DUTIES AND RESPONSIBLITIES:
This is a highly skilled position requiring a broad knowledge of Computer Technology including up-to-date training and certification with computer technology and the ability to interface with people.
During the company’s primary business hours provides backup support for answering the helpdesk telephone and responding to helpdesk emails, insuring that all associate and/or client requests for assistance are answered, assigned, and resolved in a timely manner.
Provide onsite workstation and application user support resolving problems as needed.
Maintain the Loaner Inventory such as laptops, cell phones, rims, pagers etc. Makes sure equipment is loaner ready and documenting reservations and tracking equipment loaned to associates.
Maintain schedule for off-hour helpdesk user support.
Insure that helpdesk tickets are closed in a timely fashion.
Provide assistance with local setups of computer equipment for conference rooms.
Provide backup application programming for users such as macros and various projects programming as needed.
Maintain and purchase MIS office supplies.
Sort and distribute MIS mail.
EDUCATION AND WORK EXPERIENCE:
High School degree or equivalent required.
Minimum of 1 or more years' experience in the assembly and configuration of desktop and laptop workstations.
Certifications required: A+
Good organization and time management skills.
Ability to maintain strict confidentiality is required.
Valid drivers license and ability to travel overnight.
When applying to this position, please include your salary requirements on your cover letter or resume. RS&H offers a competitive benefits and compensation package.
For a complete list of our current openings or for more information about our company, please see our website http://www.rsandh.com .
RS&H is an Equal Opportunity Employer EOE/AAP/M/F/D/V
RS&H provides fully integrated architecture, engineering, and consulting services to help clients realize their most complex facility and...