IT Specialist
Freeman Company - Austin, TX

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Do you enjoy working with computer equipment?
Do you enjoy working across various departments?
Are you looking for a career with the industry leader

If you answered “Yes!” to the above questions, the Freeman AV Austin branch is looking for you.

We are seeking a talented and customer focused Full Time IT – Digital Services Specialist who will give both our internal and external clients the best service in the industry. The Full Time IT –Digital Services Specialist is responsible for maintain and provide computer support for all traveling IT Specialist. They also check all equipment, incoming and outgoing to show site, for malfunctions and repair if necessary as well as maintain all software updates on images built for all rental equipment. Additional responsibilities include:

Maintain rental computer equipment with both software and hardware upgrades as needed and approved

QA all incoming and outgoing equipment to verify all accessories are packed to complete the equipment

Ability to consult with other departments within Freeman to complete rental orders accurately and in a timely fashion

Ability to communicate technical issues to non-technical audiences

Maintain safe technical practices by preventing computer virus

Reviews all rental orders in Inventory Tracking software and prepares all equipment on order for shipment by specified date

Ability to assist others on getting equipment ready for shipment

Responsible for keeping the Digital Services area of the warehouse organized with large amounts of equipment incoming and outgoing on a daily basis

Now that you know what the position entails, do you have the skills to do the job?

Required Skills

Required Experience

High School Diploma or Equivalent

Minimum of three (3) years experience in a computer support position

Must have A+, Network+ certification or demonstrated qualifying experience

Symantec Ghost experience a PLUS

Strong sense of customer service

Proficient computer hardware / software installation

Good organizational skills

Preferred Experience:
Associate's Degree

Ready to specialize your careers? Apply online today!

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