Istonish is a minority owned, privately-held, award-winning business enterprise, headquartered in Denver, Colorado, with offices located in Texas, Minnesota, and Wyoming. When you join Istonish, you become a part of the team dedicated to delivering outstanding technical and customer service to our clients.
Our client located in Denver, CO , has an fulltime opportunity for an IT Support Analyst .
Support, maintain and improve Information Technology environment to meet the goals and requirements of our lient. Qualified candidates will have technical understanding of the various desktop hardware and be able to troubleshoot software applications and network connectivity as they pertain to a Windows based enterprise.
Provide desktop support to all users in the Rockies including remote locations as required.
Maintain physical networks and network operating systems
Work with users to provide technology solutions
Ensure all computer and related hardware is in optimal operating condition.
Be well versed in service desk policies, procedures, standards and documentation.
Install, troubleshoot and repair computer hardware ( PCs etc.) and software.
Install hardware and peripheral components such as memory, circuit boards, disk and CD-Rom drives and backup devices.
Load software packages such as windows OS, Microsoft Office, and any other pre-approved applications.
Troubleshoot hardware and software conflicts and make repairs and adjustments as necessary.
Instruct and assist users in use of computer equipment, software and manuals.
Provide technical assistance and training to end users on computer operating systems and approved applications.
Travel to remote locations 15-20%
Experience in Microsoft networking, operating and database systems
Degree, diploma or certification in computer technology preferred
A+ Certification preferred
Istonish - 12 months ago
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