IT Support Engineer
InMobi - San Francisco, CA

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Job Title : IT support Engineer

Year of Experience : 3-4 years IT support experience

Qualification : Graduate

Location : San Francisco

Responsibilities : Addressing issue with SLA (Laptop repairs, Server OS installation, Networking knowledge), Asset management, Vendor Management.

Required skills:
  • Excellent knowledge of Desktop OS (Windows 7/8, Ubuntu and OS X) to Install, Configure and troubleshoot end user problems.
  • Passionate about Customer Service
  • Good knowledge of Networking, Cisco ASA firewalls, VPN and Switches
  • Experience in Global 24x7 help desk
  • Communicate with vendors and service providers to ensure all services are functioning normally and are cost effective.