IT Support Specialist
Intouch Solutions - Chicago, IL

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What does the IT Support Specialist do? This person will be responsible for providing desktop support to end users and working on IT-related projects. He or she must be motivated, knowledgeable, a team player, and be able to work flexible extended hours when necessary.
  • Provide quality technical service to all end users in a timely and professional manner
  • Assist in maintenance of all software licensing, configuration settings, operating systems, security updates, computer upgrades, major and minor software upgrades
  • Troubleshoot and correct hardware and software problems
  • Monitor the office network and internet connectivity to ensure all network environments are operational
  • Assist in maintenance of network/server equipment, network security, and provide email support
  • Help coordinate technical projects including telephone, wireless, audio/video setup Work on IT related projects, including reporting and documentation
  • Some travel may be necessary
What are we looking for?
  • Up to 2-

3 years related experience and/or training Bachelor's Degree preferred Extensive knowledge and experience with Microsoft operating systems including Windows XP, Windows 7, Microsoft Office Some knowledge/experience with Apple devices and operating systems preferred Working knowledge of TCP/IP networking and related technologies Working knowledge of LAN and WAN connectivity Printer, wireless, Audio/video troubleshooting skills Good customer service and communication (oral/written) skills

Intouch Solutions - 18 months ago - save job - block
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About this company
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When you go to work each day, do you want to feel like you’re making a difference? At Intouch Solutions, we are constantly...