Ahern, one of the leading mechanical and fire protection contractors in the United States, has an exciting opportunity for an IT Support Specialist within our Fond du Lac, WI office. Building a first class reputation in the industry since 1880 did not happen by chance. It has developed over time through our commitment to conducting business ethically and by providing continuous learning, improvement and development opportunities for its number one asset, employees. You owe it to yourself to find out what Ahern has to offer!
How you will contribute:
This is a great opportunity to demonstrate your troubleshooting skills by responding to support requests on the phone, through email or in person. Providing hardware and operation system support, configuring and deploying mobile communication devices, and coordinating and performing installations of various electronic devices will enable you to showcase your excellent customer service skills. Strive to become an instrumental team member by providing assistance to all of the IT team. Work alongside customers and members at all levels of the organization by understanding the needs and efficiently working to resolve issues. You will be challenged to excel beyond your expectations in a team-oriented environment.
What you need to qualify:
Ahern will help make the most of your Associate or Bachelor degree in an Information Technology related field. One to three years of related work experience is also preferred. Being proficient in Windows XP/7 and technically inclined to learn industry specific software will be essential. You can stand out above other candidates by demonstrating the ability to thrive in a fast-paced, deadline driven work environment. A commitment to providing exceptional customer service, possessing effective troubleshooting skills, and being able to conduct in-depth problem solving analysis will be crucial. If you are ready to demonstrate this expertise, Ahern wants you!
What is in it for you?
Working for the 25th largest mechanical contractor in the United States comes with many perks. The Company has a commitment to excellence that extends beyond our outstanding customer satisfaction ratings and numerous safety awards. The Company extends this commitment by passing 40% of profits back to employees through bonus programs, 401k with a generous match, and profit sharing. Ahern has a health benefits package that ranks in the top 25% of all plans nationally. Ahern also has a wellness program that was designed to keep employees and their families happy and healthy. Significant investment in employee training programs, advancement opportunities, educational assistance, and flexible work schedules have helped Ahern stand out above others in the industry. Experience for yourself why Ahern has been voted the Best Place to Work!
Equal Employment Opportunity Employer