IT Support
IFPRI (International Food Policy Research Institute) - Washington, DC

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The Computer Services Department at the International Food Policy Research Institute seeks a full-time Information Technology Support professional for a one-year, fixed term, exempt, renewable appointment. This is an excellent opportunity for someone looking to morph their class-room training into real world experience in a dynamic, team oriented IT environment. Must be a team player, detail-oriented, self-motivated, and enjoy taking on new challenges. This position is based at IFPRI headquarters in Washington DC.

Essential Duties:

Specific tasks include, but are not limited to:
  • Hardware and software setup and troubleshooting
  • Help Desk support
  • Hardware inventory management
  • PBX administration
  • Other duties as assigned
Required Qualifications:

• BA or BS degree in IT-related field
• Technical familiarity with Windows environment
• Technical familiarity with desktop and portable computer setup and troubleshooting
• Excellent English communication skills

Preferred Qualifications:

• Familiarity with Active Directory administration
• Familiarity with PBX administration
• Customer support experience