Community Education Centers (CEC) is a leading provider of residential and outpatient community corrections programs. Working in over 90 locations across the U.S., we provide a foundation of support to change addictive and criminal behaviors and effectively prepare our residents for community reintegration. With programming that encompass assessment, drug and alcohol education, and education services for juvenile and adult populations. We are redefining effective means to reduce recidivism.
We are currently seeking a Systems Administrator to work out of our IT office in Marlborough, Massachusetts.
Summary of Position
Provides support to end users on a variety of issues; responds to telephone calls, and other requests for technical support; identifies, researches, and resolves technical problems regarding software and computer equipment; tracks and monitors problems to ensure timely resolution; keeps end users apprised of status of requests; utilizes excellent customer service skills in all interactions.
Installs and maintains LAN / WAN hardware and software; evaluates hardware and software requirements and capabilities and makes recommendations for meeting business needs and improving performance and availability; coordinates installation, configuration, and upgrades to systems; leads small to large-scale projects locally and at remote sites; troubleshoots network and computer peripherals. Position is 50% support and 50% System Administrator role. Some Travel Required.
The qualified candidate will have a Bachelor's Degree in computer science or related field from a regionally accredited university, or equivalent, with 2-5 years' experience required. Demonstrated competency in project management in WAN, LAN, Server and desktop environment. Strong communication skills. Must be able to explain technical concepts to non-technical users. Ability to work in a team environment and adapt to changing priorities and conditions.
MCTS (Microsoft Certified Technology Specialist)
MCITP (Microsoft Certified IT Professional)
MCSA (Microsoft Certified Solutions Associate) (optional)
MCSE (Microsoft Certified Solutions Expert) (optional)
Community Education Centers offers a comprehensive benefits program including medical, dental, and 401(k) plan. Please apply online at www.cecintl.com .
Address: 290 Donald Lynch Blvd., Marlborough, MA 01752
We are an Equal Opportunity Employer.