IT Systems Engineer
Profound Cloud - New York, NY

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Profound Cloud (formerly Help with a Smile), one of the fastest growing IT partners for small to mid-sized businesses in New York City is seeking a systems engineer to join our dynamic team of IT professionals at our midtown NYC headquarters. Why you°ll love working at Profound Cloud: You embrace new challenges daily that push your technical and leadership skills to the next level. You value working at an entrepreneurial company where you can contribute directly to the success of the organization. You°ve got big ideas about IT and are looking for a place to turn your ideas into reality.

Why we°ll love having you on our team: You excel at managing high-level IT projects from start to finish, meeting deadlines and exceeding expectations at every step of the way. You°re the one everybody comes to with the quothard problemsquot, and you thrive under the pressure of knowing that quotthe buck stopsquot with you. You don°t mind getting your hands dirty, but you°re equally as comfortable teaching and delegating to others. You°re curious and passionate about learning new technologies.

Responsibilities: Be directly accountable for the day-to-day smooth operation of our clients° IT infrastructure. Manage a wide array of client IT projects from the design phase through to completion, taking responsibility for the quality and timely delivery of work. Delegating systems administration and project tasks to Help Desk staff where appropriate. Advise our Account Manager in architecting stable IT solutions that drive growth in our clients° businesses.

Team up with our President to drive technology innovation company-wide. Required Skills and Experience: 5+ Years of Relevant Work Experience Advanced Knowledge of Deploying and Administering Windows and Mac Servers in Small to Mid-Sized Environments (up to100 users) Advanced Knowledge in Designing and Maintaining Small to Mid-Sized Networks (including mastery of LAN topology, routing, switching, NAT, DNS, VPN, and other disciplines common to small business networks) Prior Experience Deploying and Administering Server Virtualization Technologies (VMWare and/or Citrix Products) Additional Helpful Skills and Experience: Prior Experience Administering the Google Apps Suite Prior Experience Executing E-mail Migrations to/from Microsoft Exchange and/or Google Apps Familiarity with Mass Storage Technologies (ie: Nimble, NetApp, or equivalent) Prior Experience Administering Microsoft Exchange 2003 and later versions Prior Experience Administering Cisco IOS Devices including a basic knowldge of working with Cisco IOS command line Prior Experience Working with Kaseya for Remote Monitoring and Management Prior Experience Working for an IT Managed Services Provider