IT Technical Analyst
Interactive Business Systems (IBS) - Okemos, MI

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IT Technical Analyst
    Minimum of four to five years professional experience or an equivalent combination of education and relevant business experience

    Exposure to the Information Technology industry gained through education and/or internships preferred

    Experience with insurance regulation or other professional regulation a plus

    Solid understanding and experience in information technology using: Relational Database Management Bachelor’s degree or equivalent experience/knowledge of insurance or securities industry, particularly licensing and compliance


    Maintain a good knowledge of company software products and systems

    Assess feasibility and impact of requested regulatory changes and enhancements within current functionality for all products and services

    Communicate with internal and external customers and states/vendors as appropriate for issue clarification and assistance

    Respond to inquiries from internal staff regarding software configuration

    Coordinate the escalation of problem resolution or unresolved issues as necessary

    Complete reference table configurations using company tools and SQL scripts and unit test updates where applicable

    As part of a team, coordinate and/or perform QA testing of production support items after they are unit tested including the creation of test plans or guidelines as appropriate

    Assist with coordination of production support releases through all stages of the production deployment process

    Update environments based on customer requests, regulatory changes, and software updates

    Perform database reference table deployments to all environments including pre-production and production environments

    Assist with preparation and updating of documentation for release notes and database reference table maintenance

    Assist with assessment of production issues, causes and action needed to correct the current issue and/or prevent recurrence in the future

    Ensure adherence to all SAS70 requirements where applicable

    Other projects as assigned

    Non-traditional hours may be required

    sologig - 19 months ago - save job - block
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