JOB TITLE: IT Technician
DEPARTMENT: Information Technology
REPORTS TO: Director of IT
FLSA STATUS: Non-Exempt
Coordinates problem definition and resolution for applications with the Director of IT. Troubleshoots issues with existing or developed systems and works with the appropriate resources to resolve them
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Provides on-call support for complex and critical computer application problems and issues.
- Maintains a broad knowledge of state-of-art technology and equipment.
- Builds and runs queries/reports.
- Offers support to the It staff for duties as assigned.
SUPERVISORY RESPONSIBILITY: N/A
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